Daniel Kenny joined Tower Systems on Monday of this week to work out of our Brisbane office. Dan has spent time this week working behind the counter at our newsXpress Forest Hill store. I bought this newsagency in February 1996 to provide practical experience to me and the team at Tower as we pursued better software for newsagents. Daniel is the latest of many from the Tower Systems team to be trained at Forest Hill. Usually, new team members like Daniel have several stints at Forest Hill before we let them loose with clients. This practical experience augments the more formal training in our software and serves to provide valuable context for what we do.