Our Bill Express terminal was down all yesterday. We called the Help Desk and all we could get was a recorded message saying they were undertaking an upgrade. It’s odd to take a retail network down during trading hours. This doesn’t happen with other online retail networks – lotteries, banking and the like.
Given the continued fall in the Bill Express share price, 66% over the last three months, and the mixed messages they are giving to newsagents about the status of contracts following their removal of financial subsidies, it is only natural that newsagents wonder about the future of the network.