Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

The shopping trolley challenge

Mark Fletcher
May 31st, 2008 · No Comments

troller_aisle.JPGShopping trolleys are a problem for newsagencies and other retail businesses. Their drivers too often care less about the damage they do to fixtures and products when they bump around the shop.

Trolleys often block aisles and make the shopping experience of others less enjoyable.

One way to manage the problem is to make our shops less trolley friendly. While this would cause some customer backlash, many others would be happy. Banning trolleys would give us back more control over the shopping experience.

On some Saturdays we have have upwards of six trolleys in the shop being pushed around and getting in the way. Two in one aisle disables that aisle for everyone else in the shop. This must impact sales. So, maybe it is time to build a newsagency which does not accommodate shopping trolleys.

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Category: retail

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