I heard of a newsagent yesterday who sorted magazines by distributor before scanning returns because the software they used required this. They were adamant that they had no choice. I was shocked. Returns has to be simple – easy for anyone to do with little training. Smart software will let you scan in any order.
As mine come off the shelf they get sorted into each distibutor then scanned, i find this is quick and easy .I don’t really understand why this is so shocking because at the end of the scanning eventually they have to be seperated
I line up my boxes and just start scanning, the software tells me if its a sup or on time and who its for.
We find that by sorting them as they come off the shelf it makes it really easy!!
We don’t sort the titles until it’s time to sort the tops and invoices for processing online.
As has been said, physical returns have to be sorted, checked and sent anyway, so what is the big deal?
Sometimes I’m surprised by what surprises some of you :-0
brett i don’t and never have seperated supps and on time returns is this something that suppliers want ?
Shaun,
Network likes its titles separated into sups and ontime. GG dont care (kudos for them) NDD also like a separation.
We don’t seperate our titles into current and sups for any distributor and haven’t for a long time. It is far too time consuming.
We sort as we scan. Much quicker than sorting beforehand.
We scan by company, but dont seperate into sups and ontime…
We did however have problems with exchange IT last month where some returns did not go through… It has never happened before I dont know if anyone else has come across this?
We originaly thought it was beceause we scanned these through our second terminal (as we have always used the other terminal), but that was not it as some had gone through…
We spoke to guys at Tower and they had never had this before… Must be a gremlin… Mark any ideas on why?
Cheers
Peter
Peter, You’d need to speak with the help desk.
Peter we have this problem with GG returns the first lot of the month never seem to go through i will give it this month and see what happens then i will contact tower and see what i can do …it has happened 3 times so far over a 6 month period
Just had a look at this months bill from GG for the last 3 months my bill has been greater than my sales (and i send a heap back ) does anyone else have this same problem with them i have been down the path of getting sales history reports done by them and cutting back but not a great deal has changed for every item you cut back 2 new ones come out .This time last year compared to now my bill has doubled , my sales have grown but no where near doulble .I am about to send back that much stock just to make next month a bit easier to manage .
I am reading here that you don’t sort ontime or supplementary. My question is: Who are these with eg NDD, NET? And which state? We are in NSW and have been told by NDD that we cannot send supplementary mags back, only the mags etc being recalled for that week, month etc. Supplementaries must be faxed to them. Can someone out there help me with these questions?
Greg,
We’re in NSW and don’t sort current and supplementary for any of the three major distributors. We simply send a printed copy of the supplementary returns in the actual returns box for NDD. We don’t fax it.
It’s amazing how many different ways we do returns;
we don’t sort either;
ndd, we still transpose figures onto their sheets, sheets are put in an envelope and posted back to Noble Park as they continually lose box #1.
GG we simply scan, box and send;
Network, we still transpose figures on to Netonline after scanning
(bring on EDI returns).
Greg, NDD does accept early (supplementary) returns. Whoever told you they will not is wrong. It is your money.