I don’t want to be frustrated about the iPad, certainly not before I have had it, played with it and experienced the joy with any new technology device. But I am frustrated. Apple yesterday sent me the case for my new iPad. This is the third shipment of bits connected with my iPad order. But still no device. Their approach to pre-release committed online customers compared to the retail channel is appalling. That they are not recognising this and turning the situation around is not what I expected from Apple.
Companies make mistakes all the time. It is how they resolve them that matters. My experience is that Apple is not investing any energy in turning around a problem they created.
Welcome to the world of Apple. Just like Microsoft, they always know best.
I have nothing but praise for Apple, received by courier the same day as on sale, the accessories arrived at same time. Had a problem with download which they refunded, turns out to be my mistake, maybe the computer gods are smiling on me for once.
i am thinking of buying an ipad to see what all the hype is about are they worth there money or should we wait till later
I heard of someone who preordered told they would have to wait till the end of the month.
Jim,
I ordered mine the day of release and the shipping date on the Apple website only states “June”. Like Mark I have a range of accessories (and a new sim card) taunting me … not impressed. I dislike (read HATE) apple and this experience isn’t doing anything to change that.