Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Tatts outage

Mark Fletcher
June 29th, 2010 · 14 Comments

If our experience is anything to go by I’d expect some frustrated Tatts retailers today.  Having terminals down on a $50 million jackpot day is costing sales.  At least we are not the only business affected.


Category: Lotteries

14 responses so far ↓

  • 1 helen // Jun 29, 2010 at 2:39 PM

    call me a conspiracy theorist but i find it funny how you can still buy online when their networks down,


  • 2 Steph // Jun 29, 2010 at 2:52 PM

    Don’t be ridiculous Helen. Why would they forgo millions of dollars just to sell a paltry amount online? There was word on 3aw that this could be a Telstra issue which would make sense given we run on their lines. There’s been a few business’ around here (non tatts) who said their phone systems were down as well and that was before someone said it was announced on aw so there might be some truth in it.


  • 3 helen // Jun 29, 2010 at 2:56 PM

    Dont believe everything on 3aw steph Dennis walter on 3aw also said 6 oclock would be the earliest it would come on..its back on now explain that!
    My telstra lines have been fine all day


  • 4 theo // Jun 29, 2010 at 2:58 PM

    tatts back up


  • 5 Steph // Jun 29, 2010 at 3:01 PM

    Ours just came back up.


  • 6 Steph // Jun 29, 2010 at 3:11 PM

    Ok Helen it’s all a big cover up. The tin foil hat suits you LOL


  • 7 Jeff C // Jun 29, 2010 at 4:15 PM

    do tatts claim for outage against telsta or who ever for all of us?


  • 8 Vaughan // Jun 29, 2010 at 4:35 PM

    Great Question Jeff; we lost over $1000 in sales as a result of the outage; who is held accountable?
    The exact same thing happened last year if i remember.


  • 9 shaun s // Jun 29, 2010 at 5:07 PM

    Golden casket – i can not uise palyers cards , they will not scan so noithing can be registerd


  • 10 Michael // Jun 29, 2010 at 5:07 PM

    Registration cards have just gone off here in Qld. Same time as last year.

    Looks like it won’t go off…. ;-/


  • 11 shaun s // Jun 29, 2010 at 5:18 PM

    do not scan cards for 20 min i was told or it shuts u out


  • 12 Mark // Jun 29, 2010 at 8:37 PM

    I was interstate and missed facing customer disappointment, frustration and anger. While some people will have purchased tickets later is the day, the spur of the moment customers will have been lost this time around.


  • 13 Bonnie // Jun 29, 2010 at 10:03 PM

    Was crazy… I was pleased to have two full syndicates to sell for customers (only opening them moments before) sold out in no time. There were also tickets we had on the counter that had been printed earlier in the day. We had a few customers changing there minds about tickets all day today, Why cancel when you can sell them.
    I will admit, very disappointed customers, but was great to see regular customers return later on in the day.


  • 14 Jeff C // Oct 13, 2011 at 4:23 PM

    isn’t great Tatts down again, probably still working on the online tatts GRRRRRRRRRRRRRRR


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