A blog on issues affecting Australia's newsagents, media and small business generally. More ...

2010, the year that was

What a challenging, memorable and terrific year.

I have enjoyed 2010.

I like that tablet computers and other disruptive devices are making their moves.  I feel like sending an I Told You So card to some people.

I like that newsagents are starting to realise that their future is in their own hands.

I like the customer traffic, sales and margin growth some newsagents are seeing through embracing change.

I like the benefits of a smaller format newsagency and achieving a significantly better per square metre return.

I love the excellent continued growth in ink sales.

I am looking forward with excitement to 2011, the changes it will bring and the opportunities which will be mined from them.

I own two newsagencies and have a 50% share in two more. Yes, 2010 has had its challenges, especially for shopping centre newsagencies.The year is finishing very well though.

On a technology front, my newsagency software company has had a terrific year.  Our market share is up, major new software for newsagents is out, newsagency efficiency has improved and millions of dollars in employee theft has been discovered, stopped and is being pursued.

With more than 1,700 newsagents using our software, the Tower newsagent community remains the largest newsagent community in the country.  In 2010, this community has helped the channel by providing access to the only regular sales benchmark data – data which is widely used and reported.  The growth of the Tower newsagent community will continue in 2010.

I am excited about 2011.  It will be a year of great change and, I hope, achievement.

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  1. carol

    MAY 2011 BE A GOOD YEAR FOR YOU. I REALLY ENJOY YOUR POSITIVE IDEAS AND KEEPING IN TOUCH THROUGH THIS BLOG. IT HELPS ME TO BE MORE POSITIVE.

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  2. Baz

    2011 looks good for us. The blog site is excellent and allows for all kinds of views. Thanks Mark. It would be nice to think that Newsagents and the major suppliers could all ride the horse in the same direction. Would be a strong team to battle the media challenges we face. All the best ya’all.

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  3. Steve

    May I wish you and your readers a Happy & Prosperous New Year.

    Your regular message that we can’t stay as we are rings loud and clear for UK newsagents. A dependency on newspapers will be teated this year I fear.

    Keep up the good work

    Steve

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  4. Helen

    A good 2010 here too Mark. Like you im optimistic about 2011.

    Keep up the good work.

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