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Two years to get the Melbourne Observer

Finally, we get the Melbourne Observer in stock last week.  It has taken two years.  The distribution newsagent refused to supply, saying it would affect sales in their shop.  Finally, they have relented.

I can understand the distribution newsagent wanting to protect their shop.  However, as a distributor they should want the widest availability possible.  This is where distribution and retail do not sit well together in some situations.

We should not have had to wait two years.  All this and other refusal to supply decisions have done is make us more competitive.  Co-operation might have been a smarter commercial move.

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Ugh!

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  1. shash

    does anyone know why newsagency at northland shopping centre is closed?

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  2. SHAUN S

    Won the lotto and went on holidays -how good would that be …….no idea

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  3. Allan Wickham

    Mark,
    I firmly believe that Co-operation is the best for all concerned. Having come from being a “sub-agent” i have experienced 1st hand your dilemma. It does make you want to become super competitive to prove something to the the world and your supplying agent…..but it shouldnt have to be that way. I have just signed up with IPS and after i read your post here i asked myself why was signing with IPS so important for me? The only answer i could (honestly) give myself was to “show the other guy”. If the supplying Agent just showed a little respect and wanted to work with a Retail Agent then i am sure there would not be a need to chase these publications as hard as we do. My customers see me as a “Newsagent”…..because i am in a shopping centre does not necessarily make me so…..therein creeps the frustration. If Publishers and Distributors want to make some money then do away with archaic practices that limit the exposure their publications currently recieve or demand that supplying Agents get the product out into the market place as much as they can…..wouldnt that be proactive????

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