1,000 agents now in ParcelPoint parcel pick-up network

ParcelPoint continues to attract attention from retailers keen to offer a wide-spread parcel collection service. This interest is helped by newsagent engagement.

Here is an update from ParcelPoint activity:

ParcelPoint has been growing steadily with a great response from newsagents and other businesses around the country. With our focus on Sydney and Melbourne, we now have over 70% coverage of online shoppers in these 2 regions. Other

• We are working with a number of carriers around the country, as all can deliver to our locations, including Australia Post and Toll.
• We now have almost 1,000 Agents around the country providing a great, convenient service to online shoppers.
• Fastway now using our network for failed deliveries in Sydney, Melbourne and Central Coast with more to rollout shortly
• We launched a returns service in early October in Sydney, with Melbourne coming on in first week of November. We have 15 retailers signed up initially as we work with our ParcelPoint locations to roll this out further.
• We are starting our Consumer awareness activity now with a number of promotions focused around the retailers we have integrated, including targeted promotions around our ParcelPoint locations. One of our CBD located agents, negotiated with the property manager of the building they are in to send an email to all tenants in the building announcing they are a ParcelPoint Agent, with parcel volumes growing by 5 times from the previous weeks.
• We have released our 3rd iteration of our technology platform in response to feedback from our Agent locations

While we have seen many groups consider offering a service to solve one of the key frustrations of parcel delivery, we are the only one providing a carrier agnostic service focused on solving the customer’s issues, not the carrier’s problems. This has a key benefit for each Agent location with directing new customers to your store with the potential to turn them into repeat customers.