It was a thrill to be part of the ANF newsagent of the year awards dinner in Hobart last night. My newsagency software company was a sponsor so I got to say a few words before presenting the Tasmanian Retail Newsagent of the Year award.
My message was simple – we need to move from being agents making cents from a sale and embrace being retailers where we bring customers in based on our decisions and to purchase items at 50%, 60% and more GP. This means owning our own success and not expecting others to own it for us. It means being retailers being responsible for and pursuing our own success.
In a room with plenty of suppliers I made the point that our success depends more on us and less on our suppliers.
Let’s focus more on action and less on complaining.