A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Make sure that computer you buy for your newsagency is what you think it is

A newsagent recently purchased a computer based on the brand and the claimed technical specifications. While the badge on the computer was of a known brand, the computer itself was refurbished. It was made up of parts not in the original machine. It was not of the specification claimed. It was not new.

No wonder the newsagent was angry when the manufacturer represented by the brand on the computer box did not honour the warranty. They did not have the claim by the supplier in writing and was therefore limited in action they could take.

A simple rule applies to computer hardware: something that sounds like the best year ever probably is too good to be true.

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Ethics

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