Gotch has advised newsagents 1pm December 22 is the last date/time for submission of returns for December. I expect this will result in a higher than usual early returns. It is disappointing Gotch is pushing on to small business retailers the burden of the week earlier than usual returns processing cut-off. This is poor customer service.
UPDATE: I have been contacted by newsagents who have received an updated email with a cutoff of December 28. If this applies to everyone it is good news.
Gudday Mark,
on my email ex GG re returns
Please be advised that the final time and date for submission of returns to achieve a credit on this month’s statement is
1 PM – Sydney time on Thursday 28 Dec 2017.
Please adjust for your own time zone.
A far better deal which makes sense as is the last distribution day before the end of the month.
Found in earlier emails
Please be advised that the final time and date for submission of returns to achieve a credit on this month’s statement is
1 PM – Sydney time on Friday 22 Dec 2017.
Please adjust for your own time zone.
this was timed at 07:07 am 15/12 and
the one above at 09:32 am 15/12 so I assume it is the one that applies
Peter this is weird. I have emailed from more than ten newsagents with the December 22 date.
Just received updated email 28/12
i don’t even bother puting up mags next thursday . they all will be returned no exception.
Email received today ar 9.00am ,last returns date is the 28th December
Mark now a third email
Dear Newsagent,
You would have received an email advising the final time and date for submission of returns to achieve a credit on this month’s statement is was 22nd December. This was an error. Please be advised that the final time and date for submission of returns to achieve a credit on this month’s statement is
1 PM – Sydney time on Thursday 28 Dec 2017.
Please adjust for your own time zone.
Returns submitted to us after this date and time will be processed in the next Calendar month. We anticipate receiving a larger than normal volume of Returns data on this cut off day, please allow extra time for your data to be received by GGA.
Thanks
Gordon & Gotch Australia Pty Ltd
It must be a frustrating day at Gotch today.