Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

EFTPOS / ATM outage hurting newsagents, could hurt $80M Powerball

Mark Fletcher
July 11th, 2019 · 4 Comments

This afternoon was going to be big for many newsagents with Powerball at $80M. Unfortunately for many last-minute punters who rely on using their debit and cards for payment, an EFTPOS outage that hit mid afternoon is a barrier to getting a ticket. This will hurt retailers, plenty of whom rostered on extra staff for the traffic surge.

The banks point to Telstra. Telstra has acknowledged a problem. That does not fix it.

Being a Thursday, a pay day for plenty, complicates things.

Within our channel, the loss of Powerball sales from mid afternoon to close will be at a cost. Maybe the lottery gods will smile upon everyone and delivery a jackpot to next week. $100M would kick things along.

1 likes

Category: Newsagency challenges

4 responses so far ↓

  • 1 Jason // Jul 11, 2019 at 6:36 PM

    Bought a ticket online, no issues at all.

    2 likes

  • 2 Bruce H // Jul 11, 2019 at 7:03 PM

    We must have won the Telstra Lottery today – no outage for EFTPOS here!

    0 likes

  • 3 Jenny // Jul 12, 2019 at 8:06 AM

    Worst timing for sure, but we only lost one customer to online, he was cardless. He couldn’t buy lotto or dinner.
    Atm’s near us charging $2/$2.50 made a fortune.

    0 likes

  • 4 Jonathan Wilson // Jul 12, 2019 at 8:16 PM

    Until the telcos and banks can make their systems more reliable I can’t see going cashless as a good thing for most businesses…

    0 likes

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