Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Tabcorp writes to lottery retailers

Mark Fletcher
March 23rd, 2020 · 1 Comment

And here is what they said…

 Dear Retailers, 

Firstly, I hope you, your families and your teams are well. 

As you may have seen, late yesterday the Federal Government announced restrictions on indoor gatherings, including pubs and clubs. The New South Wales and Victorian Governments also announced further restrictions aimed at curbing the spread of COVID-19. 

We are currently seeking clarity from each government about what these restrictions precisely mean for our outlets. 

In New South Wales and Victoria, it is understood outlets in pharmacies, grocery stores, convenience stores and petrol stations will be able to continue to operate. We also believe newsagents may be classified as a “convenience store” and be entitled to continue to trade, however we are still discussing with the relevant authorities in order to have that confirmed. We will confirm this position as soon as we know more. Outlets that fall outside of these types of essential service stores will not be allowed to continue to trade. 

In Queensland, South Australia, the Australian Capital Territory, Tasmania and the Northern Territory, there are currently no government-mandated restrictions on outlets trading outside of those restrictions announced by the Federal Government yesterday evening. As you’ve no doubt experienced yourself, this is a swiftly evolving issue. 

We understand you will have lots of questions in relation to your business, ranging from whether you can or can’t continue to trade through to fees and charges, Site Surveys and managing Instant Scratch-Its stock. 

Our team has been working across the weekend to understand the best path forward in this ever-changing environment and will continue to do so this week. We are investigating each issue as quickly as we can with the latest information available and will provide regular updates and Frequently Asked Questions (FAQs) on the Urgent Information section on Retailers Web’s homepage. 

For you and your teams safety, please ensure you are following the current social distancing requirements in your outlet which is available on Retailers Web. 

We will also be posting links to information about the Federal Government’s small business support package on Retailers Web. 

Many thanks once again for your support at this challenging time. 

Best wishes,

Antony Moore
General Manager Lotteries Retail


Category: Lotteries · Social responsibility

1 response so far ↓

  • 1 Steve // Mar 23, 2020 at 5:04 PM


    For clarity’s sake the NSW Minister for Health has directed the following must not be open to members of the public in NSW
    – pubs and registered clubs (except takeaway)
    – food and drink premises (except takeaway)
    – entertainment facilities
    – amusement centres
    – casinos
    – micro-breweries (except off premises consumption)
    – recreation facilities (indoor)
    – places of public worship (except weddings and funerals)


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