Here’s our approach to mitigating to Covid challenge in our shops:
- Screens at the counter. We have retained these as they offer protection for us and customers. There is zero customer push-back.
- Masks. We urge team members to wear masks when working.
- Sanitiser. Remains freely available in-store.
- Cleaning. Remains at peak Covid levels. All common touchpoint are cleaned on a regular cycle.
- Vaccination. All team members are asked to get vaccination boosters as soon as they are eligible.
This pandemic has a ways to go yet. The reported infection rate is high, meaning the real rate is much higher. Worse, the death rate is tragic.