A blog on issues affecting Australia's newsagents, media and small business generally. More ...

More from Australia Post on the situation with freight to and from Western Australia

We received this updated information from our Account Manager at Australia Post corporate late yesterday:

Introduction of a WA Emergency Service:  

With key road and rail transport arrangements into and out of Western Australia significantly disrupted or unavailable, we are obliged to declare an emergency ‘force majeure’ event. This means the acceptance and delivery of Parcel Post (eParcel) and StarTrack Road Express consignments under the terms and conditions of your existing agreement are unfortunately suspended and cannot be offered in the short term.

Until these critical lanes can resume efficiently, we have stood up a replacement “WA Emergency Service” option that includes an additional temporary levy to assist with the significant increase in road transport costs into and out of Western Australia. This will help ensure we can continue to deliver for our customers. The WA Emergency Service terms are outlined below and apply until the force majeure events come to an end.

  • The WA Emergency Service will incur an additional emergency measure cost of 40% (ex GST) of the freight charges currently set out in your agreement.
  • The WA Emergency Service fee is temporary and will apply to all articles lodged for interstate delivery into, or from, Western Australia.

The WA Emergency Service will come into effect for any parcels lodged and/or manifested from Monday, 28 November 2022. The fee will appear on your invoice and will be payable in line with your existing arrangements.

There is currently no change to our Express Post and StarTrack Premium services.

It is interesting to me that there has been no coverage on this in the news.

1 likes
Australia Post

Join the discussion

  1. Emma

    This is absolutely ridiculous and the first I heard of it was through a retailer emailing customers saying if you are in WA to get your orders in before the 28th November. WA residents shouldn’t be penalised for road and rail issues that happen on the other side of the country!

    9 likes

  2. Fyfe

    Hello,
    Trying to figure out if this impacts us, is there a source for the above info?

    0 likes

  3. Mark Fletcher

    Hey Fyfe, what I included in the blog post was provided to me by Australia Post. They are the source.

    1 likes

Leave a Reply

Your email address will not be published. Required fields are marked *

Reload Image