It’s great to see Lotterywest act on WA lottery retailers selling illegal tobacco. Here’s what they sent to their retailers yesterday:
As you may be aware, Lotterywest has recently terminated seven retailer agreements following increased monitoring, due to the sale of illegal tobacco and vape products. In total, 10 retailers have been removed from our network for breaching vape laws and/or selling illegal tobacco products in the past six months.
At Lotterywest, we have a zero-tolerance approach to breaches of the Retailer Agreement involving illegal activity, which is necessary to uphold a fair and compliant environment for all partners. This approach has been communicated regularly and as recently as in September when a retailer’s agreement was terminated for similar conduct.
In response to the recent increase in breaches, Lotterywest will continue and further strengthen compliance monitoring across our network to ensure full adherence to laws prohibiting the sale of illegal tobacco and vape products.
Protecting our brand and the integrity of our network is our top priority. We expect all retailers to uphold the highest standards of compliance and integrity.
We recognise and appreciate the majority of retailers who are committed to responsible retailing and compliance.
Please reach out to your Retail Relationship Officer if you have any questions on compliance obligations. We are here to support you in meeting your responsibilities and ensuring your business remains compliant.
Thank you for your ongoing commitment to maintaining the trust of our customers and community. Together, we can uphold the integrity of Lotterywest’s brand and retail network.
It would be good to see The Lottery Corporation as engaged.