A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Promoting the Symply Too Good cookbooks

symply.JPGWe have been promoting Annette Sym’s range of Symply Too Good To Be True healthy cookbooks with this behind the counter display.  We have put this up to support the cross promoting in upcoming issues of Take 5 magazine.  Our team has done a terrific job in showcasing the range – we know from our sales data across a number of newsagencies that Symply Too Good customers usually purchase two or more titles at once.

I’d encourage all newsagents to promote the range – to leverage the Take 5 promotion and drive sales because these things just sell.

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magazines

New magazine: Smith Journal, an opportunity for newsagents

smith_journal_samplecover.jpgMorrison Media, the publisher of frankie and a bunch of other good magazine titles, is launching Smith Journal on September 5.  This is an opportunity to get in on the ground floor with a title chasing a neglected space.  This is a magazine for discerning gents and girls who like reading about discerning gents as the publisher says.

Given the extraordinary success of frankie, I’d expect this new title to do well sicne it looks to be chasing a similar shopper who is passionate about the title and what it covers.

Click on the image to see a larger version of the cover.  Here are some other facts from the publisher about the new title:

  * GGA TITLE CODE: 14612
* CATEGORY: Special Interest, Lifestyle, Fashion, Current Affairs, Photography
* Launch issue – 5th September
* Newsagents who stock the publication will be promoted in the smith journal website (store locator) to maximise sales/sell outs.
* 20,000 copies printed (limited supply)
* Cover Price: $11.95
* POS:A2 Posters will be supplied to every outlet
o Full page advertisement in frankie #43
o A backing card will be supplied to outlets who sell frankie. It will be created to put behind the frankie publication.
o Online and print promotion through selected media outlets.
* On Sale for three months (with limited floor stock available)
* One summer and one winter issue annually
* Distributed through newsagents, selected boutique shops and our online store.

I plan to make sure that I have plenty of stock allocated for this title, to make the most of the launch opportunity.

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magazines

Leveraging Smurf nostalgia

smurf-collectible.JPGWe have been having good success with leveraging renewed interest in all things Smurfs in one of my newsagencies over recent weeks.  We have the original products as well as the new products from the new Smurfs movie.  This helps us sell to two generations – with good success.  Leveraging the tremendous investment in a worldwide brand is a good move for retailers.  This is one reason we hopped on the Smurf bandwagon.  People walk in and get the brand and the product.  Selling generic or cheap China product does not have this benefit.

Selling a worldwide brand collectible also works in terms of what shoppers buy – selling two and three Smurf items in a sale proves the value.

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Gifts

Arousing newsagency sales

gift-viagra.JPGCheck out this fun products.  It’s a stress ball shaped and packaged to look like an over-sized Viagra tablet.  It’s a bit of fun and shoppers see it as this,  a good laugh.  Surprisingly, it works as impulse item.  It is something unexpected to find in a newsagency.  Having fun products on the shop floor brings fun to the business and helps customers leave with a smile (no pun intended).

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Gifts

Newsagents to be promoted in ACP TV commercials

connections2011.JPGI was at the Connections with ACP conference in Sydney yesterday (along with several hundred newsagents) and the terrific Awards dinner (Havana theme) last night.  A highlight of the conference was an announcement by ACP that they will be promoting newsagents in their TV commercials for magazines.  This is excellent news as it reminds consumers that our channel is a key go to place for magazines.  The more suppliers who tag their advertising as available in newsagents the better.

The conference itself provided an excellent mix of practical business building sessions as well as insights into how other retailers and businesses are addressing changed business conditions.

While there was discussion among newsagents about tough retail conditions, most I spoke with were upbeat about the future and the opportunities presented through change.  A common theme from ACP was that they want to partner more actively and cooperatively with newsagents through these opportunities.

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magazines

The Age newspaper for 70% off

agedeal.jpgDesperate times, as they say, call for desperate measures.  Fairfax, the publisher of The Age newspaper, has engaged with the livingsocial deals site to offer twenty weeks of The Age on Saturday and Sunday for just $29.  that’s a 70% discount.  This is nuts – a premium home delivery service for a fraction of the over the counter price.  Talk about undercutting the retail channel and devaluing the premium home delivery service.

As of this morning, 1,268 people have signed up for this deal.

What happened to The Age being a quality product.  Discounting it by 70% makes the purchase about price more than content.  And what about the premium home delivery service.  At $29 for twenty weeks this is loss making for the publisher, and some distribution newsagents I suspect.

This feels to me like a desperate move. It’s disappointing to see.

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newspaper home delivery

Newsagents: your magazine sales to hairdressers are at risk

ipg.jpgI was disappointed to see this fax sent to hairdresser recently, offering current issues of some Australian magazines free of charge on a trial basis.  After the free trial, hair salons are offered the titles at what appears to be a 90% discount.  Click on the image to see the detail of an offer sent to one hair salon last week.  The offer is being made by International Publishing Group.

For years in my own newsagencies, hair salons have been valued and valuable customers.  Not sub agents, but full price customers which we service with our Magazine Club Card, in-store accounts and other benefits.  In one of my newsagencies, one hair salon accounts for at least $400 in magazine sales a month.  Add to that around $600 in other business (stationery, lotteries etc) and you can see the sales at risk.

I can’t compete with this 90% discount. If one of my salons was offered this I am certain they would take it. This could cut their visits to my newsagency.  Magazines are vital glue, our range and the account are a real  point of difference.  Without magazines they could purchase their other items elsewhere.

I was shocked to discover this promotion and that it is being offered without in-advance discussion with newsagents.  I plan to discretely inquire as to if this offer has been made to salons I deal with and if so I will try and ensure that the offer is not available to them.

Newsagencies are finely balanced businesses made up of many parts which rely on each other to make the whole successful.  Even a small move like this could have considerable implications.  We need to resist every move which chips away at our business.

This magazine move, on top of recent newspaper moves which compete with our over the counter sales, challenge how consumers view and interact with our businesses.  We need to fight for our position.

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magazine distribution

Art of Knitting set for relaunch

uk-part-1.jpgArt of Knitting, one of the most successful partworks we have seen in the last ten years, is set to relaunch.  Click here to see the briefing document.

A TV advertising campaign starts on August 17 and will run for ten days.  The goal of the TV campaign is to reach 70% of target audience six times.

Stock is in-store from August 15. The 2nd issue will go on-sale on the 31st August with then a weekly frequency. Price for launch and subsequent issues are: Part 1: $2.95, Part 2: $4.95, Part 3 + $7.95

Allocations have based on the first time the series was launched in 2007.  The Gotch allocations team has also used Art Of Crochet launch in 2010 as a more up to date profile in the target market. Part 1 bulks are in 20’s but allocations are not rounded to bulks so there will be key parcels as well.

Newsagents will be able to re-order stock from launch via the normal channels.

The image is of part 1 (with UK pricing). Click on this for a larger version.  Click here to see what I said about Art of Knitting the first time it hit our shelves.

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magazines

JB Hi-Fi story a boost for retailers

Retailers, newsagents especially, should read the report about JB Hi-Fi in the Australian Financial Review on Monday (pages 1 and 14). While our businesses are quite different to JB, there is relevance in their approach to the rough economic and retail conditions.

Newsagencies are diverse businesses and not enough of us are leveraging our diversity to power forward in the current climate. If we make each of our key product categories pop them we are better positioned. This is kind of what JB has done, not so much in categories but in how they win customers.

I also like the JB focus on the cost of doing business. They have done this by working on all operating costs from leases to wages to infrastructure.

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Newsagency management

IPS update for newsagents

Late yesterday, new magazine distributor IPS issued an update for newsagents.  The update includes news of additional resources for customer service and other information.

I’ve signed up for an account with IPS.  While they have had teething problems and have not been helped by XchangeIT as they should have been, I (and several magazine publishers) feel that we need their model to bring more competition to magazine distribution.

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magazine distribution

Interesting Hallmark range and merchandising in Manila

wrap-manila.JPGI got to see a broad range of Hallmark products in my retail tour of Manila.  From trinkets to bags, the range of Hallmark products was excellent and interesting.  They did not have sheeted wrapping paper like we do.  Instead, there was a large range hung as shown in the photo.  The photo captures only a fraction of the Hallmark wrap range.  Can you see the range of gift cards above the wrap – very nice.

Walking the aisles of this stationery and bookshop I could see an excellent range of wrap, gift bags, gift cards, gift tags, bookmarks, gift items and greeting cards – all Hallmark branded.  It was kind of like a Hallmark store within a store. Fascinating.

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Gifts

Magazines in Manila (part 3)

mags-manila3.JPGI noticed several retail businesses in manila selling magazines including this large homewares store.  Yes, those three stands on the right of the entrance all contain magazines.  Each from a different distributor or publisher from what I can see.  I am guessing that they pay for this placement.

I was shocked to see magazines for sale in a homewares store.  Yes, some of the titles – homewares etc – made sense for this type of business.  But selling magazines in such a business, outside of a traditional magazine department was a surprise.

One of the stands was branded for the distributor or publisher while the other two promoted the title categories.

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magazines

Magazines in Manila (part 2)

mags-manila2.JPGThis photo shows a magazine kiosk I saw in one of the mega malls I visited during my retail tour of Manila this week.  The kiosk was the worst retail experience and situation I saw: poorly lit, lousy customer service, products sealed and not browser friendly and no sense of excitement.  Everywhere else in Manila there are happy employees offering help.  Stores are bright.  It was like this magazine stand was the poor cousin of the surrounding retail.  The magazines themselves were layered on top of each other and while the range was good, the overall experience and situation was not inspiring.

All that said, It was surprising to see magazine represented in a kiosk like this.

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Media regulation

Magazines in Manila (part 1)

mags-manila.JPGThis is a magazine display unit at the front of a large book and stationery business I visited yesterday in Pasig City Manila.  It was compact yet showing off the full cover of each title – one title per pocket in most pockets.  Very browser friendly and space efficient – but a visual barrier due to height.  I’d say they had around 300 magazine titles on display so not a big range by our standards.  This size of display was rare in Manila from the two major shopping malls I visited.

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magazines

MILF headline

milf-headline.JPGNot wanting to offend but check out the front page story in The Philippine Star newspaper today. Click on the image for the detail. Maybe the Micro Islamic Liberation front needs a name change to help the headline writers.

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Newspapers

$20 for a one year MasterChef subscription

Check out the $20 one year subscription deal to MasterChef magazine being offered by the publisher through livingsocial a deals website. 4,101 subscriptions purchased in less than twenty four hours.

masterchefdeal.jpg

While I understand the role subscriptions play in the overall magazine supply mix, a deal at this level can only hurt retail sales.  Here we are giving over valuable retail space without any premium return and the publisher trades off this promotion work to undercut our premium offer.

I’ll take this deal into account the next time News Magazines asks me to give them premium space without fair compensation and respect.

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magazines

Leveraging Unique Cars for other sales

magg-uniquecars.JPGWith Unique Cars being the top selling car magazine in Australia, it’s appropriate that newsagents leverage this with prime position and also use this title to drive other titles.  We are doing this with a mini waterfall display several columns into the men’s magazine aisle – as shown in the photo.

We are also making sure that all team members know that Unique Cars is the top selling card magazine and that this status requires it to be given feature treatment every new issue and right through the on-sale.

This extra attention to Unique Cars helps us leverage its top seller status not only for sales of this title but also the titles we place nearby.

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magazines

The second week promoting Feast magazine

feast-knox2.jpgCheck out the refreshed display promoting Feast magazine we have out this week. This kicks up the offer to a new level, connecting with the love of food reflected in the pages of Feast. I like the display because it goes beyond the traditional flat magazine display. It invites browsing, especially the open magazine in the bowl on the table.

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magazines

Promoting Australian Traveller magazine

mag-traveller-weekly.JPGWe have been promoting the latest issue of Australian Traveller magazine with our weekly women’s titles since last week.

With women making more travel decisions (between 88% and 92% of travel decisions according to some) than men this tactical placement of Australian Traveller makes commercial sense for us – and all newsagents I’d suggest.

The other reason for promoting Australian Traveller is that it’s an Australian magazine written primarily for the Australian consumer.  We don’t have that many Australian travel magazines.

Since a key point of difference for newsagents is our local community connection, supporting Australian titles above overseas titles ought to be an easy decision for us.

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magazines

Magazine app video goes viral

Check out the video made by an ad agency to promote the launch in New York of the new App Cosmo for Guys:

The YouTube video has gone viral – over 800,000 views in a few days. It’s pretty cool.

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magazines

Bill Shorten should get his facts right

The Australian Financial Review reported yesterday (page 7) that Assistant Treasurer said last week that shop assistants were paid between $15 and $16 an hour.

If that’s what Bill really thinks he should get the facts. Yes, there are shop assistants on that kind of money. But not adults. No, they are on $21 and more an hour and that is just for regular hours, not weekend or public holiday work.

Bill was probably not thinking about the 9% in superannuation, payroll tax and other on costs businesses carry for each employee.

I encountered the same ignorance from a Liberal politician a few years ago.

Our federal politicians need to spend more time in the real world. They make too many decisions from a position of ignorance.

I’d like to see a system of work experience for politicians, requiring every one of them to do at least two weeks work experience every year in a business drawn at random. The result would be more informed decisions and better representation.

Please don’t misunderstand this blog post. I am not calling for a reduction in wages. No, I am calling for more informed politicians and a more informed discussion about business costs, especially retail business costs.

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Newsagency challenges

Promoting crossword magazines in your newsagency

magcrosswordtitles.JPGWe have been promoting crossword titles with this display located on a impulse purchase unit facing onto the dance floor at one of my newsagencies.  Creating the display took a couple of minutes.  As the photo shows, we built this around the Lovatts titles – we spread their range across the top row and used colour copies of covers to draw attention to the display.

Our crossword title sales are up by more than 15% year on year in part due to our regular promotion of the category outside its usual location in our newsagency.  We have seen a further increase in sales as a result of this additional promotional activity.

I’d encourage all newsagents to do this.  growing crossword sales is easy.  Put well known brands like Lovatts, That’s Life, Woman’s Day and Women’s Weekly crossword titles in front of your shoppers and you will usually see an immediate lift in sales.

This is the type of activity you;d expect from a magazine specialist.

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crosswords

Leveraging interest in all things Egyptian

mag-natgeo.JPGGiven the massive interest in the Tutankhamen exhibition at the Museum of Victoria, we have placed the latest issue of National Geographic in a good location in the hope that it can ride off the coattails of this interest.  The Cleopatra cover story should appeal to those who liked the exhibit.  We don’t have enough stock to go overboard, just tactical placement to sell what we have faster than usual – we’d reorder if that happened.

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magazines

Promoting Murdoch cover story in The Monthly

mag-monthly.JPGGiven how much News Corp. and the Murdochs have been in the news lately we have been promoting the latest issue of The Monthly in a good location so that the full cover is seen.  While not a cover which will drive a large increase in sales, it is sure to appeal to those interested in the media and, in particular, the challenges currently facing News Corp. in the wake of the phone hacking scandal in the UK which is yet to fully play out.

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magazines

iPad use among newsagents growing

ipad-tradeshow.JPGI’ve noticed a considerable jump in newsagents talking about how they are using an iPad in their businesses when we caught up at the GNS Market Fair this past weekend in Sydney and the weekend before in Perth.  The numbers engaged with an iPad this year are up.

The conversation usually started when they saw the iPad on the Tower Systems stand running our newsagency software.  This was a live and practical demonstration of productivity gain opportunities for newsagents.

From in-car use for newspaper home delivery lists through to managing stock requirements when on a trade show floor, newsagents are embracing the iPad as a business tool.

Besides the productivity gains from broader use of technology, there is the benefit of being more aware of how the iPad and other tablet devices can be used in ways which could impact on core parts of the traditional newsagency business.

I have no doubt that playing with technology like the iPad in business will help these newsagents pursue change and be ahead of others who ignore how technology can and will change our businesses.

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Newsagency management