I like the new Tatts software, espeically the new facilities for creating and selling syndicates. There is an immediate cash flow benefit, especially for superdraws like the draw on December 31. While some customers are frustrated that their favourite quick pick options are no longer available, the enhancements with the new software far outweigh these. We expect the software changes to drive an increase in syndicate sales in 2011.
I love it too. The slow response time, failed ticket printing and constant freezing are great. Even better than that are the customers walking out the door pissed off because they can’t play their old tickets.
Weekly Syndicates require double the admin to ensure they are up to date (who has paid, who has not).
The ONLY benefit I see is not having to pay upfront for syndicates, and being able to register the shares on Tatts cards, if the customer has one.
tHEY SPENT MILLUIONS ON UPGRADING THE SOFTWARE. GREAT!
THEY SPENT ZERO UPGRADING THE HARDWARE WHICH NEEDS TO DRIVE THE SOFTWARE!
NO WONDER THEY ARE HAVING PROBLEMS!
i agree Steven,double admin now required to make same sale and surprise surprise we no longer need customer details so we now lose our data base building tool so we cant market them at a later date other syndicates or products what a joke,but they now have our syndicate players details as its on a tatts card we will lose more sales to their own websites
sorry mark, can not agree, slow unreliable, inconsistant, slow service, and we are the ones who are going to cop the brunt of it at the buisist time of the year, even the techs think the same
Is it just the shops tatts terminals or is the network down ??, unable to get thru to tatts hotline – how frustrating
Cheers
Theo
I think the network is down. There is a message on outlet support website.
First the ATM and EFTPOS machines, now Tattslotto. millenium bug delayed?
Would the people who designed the new Monday & Wednesday Lotto Fast select screen kindly raise their hands so you may be lined up and shot?