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Hello Kitty plates broken

hello-kitty-smashed.JPGNine of the plates we received of the latest Hello Kitty partworks issue were smashed. A whole box.  Now we have to go through a messy process returning the broken stock and waiting for replacements.  Looking at the items and how they were packaged with no protection against damage in transit, it is no wonder plates were broken.  Someone screwed up and we are carrying the cost as a result.

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