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Newsagents miss out from XchangeIT closure

The closure of the XchangeIT help desk these days between Christmas and New Year is frustrating for newsagents who have experienced problems with the XchangeIT, especially where a reinstallation of the software is required. I know of one newsagency where this has happened already and XIT is MIA. The workaround may mean that for this store their compliance stats are not so great – but that’s the fault of XchangeIT and their poor customer service through this period.

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XchangeIT

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  1. Vaughan Lawrence

    Mark; nothing has changed at XchangeIT for years; to mention XchangeIT and service in the same sentence is laughable!

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