Tickets for the 2013 One Direction concert tour of Australia go on sale next Saturday. As a Ticketek outlet we have already received many questions about the concert and the ticketing process. Our team put together a One Direction 2013 concert tour information sheet to ensure that all customers receive the same information. While the information is subject to change, having this sheet enabled us to handle queries this past weekend when more 1D shoppers were in the centre.
We try and manage customer traffic by providing opportunities to take queries which might otherwise take considerable time at the counter offline.