Melbourne radio this week has been featuring advertising which if I did not know any better would leave me believing that to use Western Union I;d have to go to an Australia Post shop. Of course, this is not true – many newsagents offer Western Union. The service is usually better, the queues shorter and the service more engaged than a government owned Australia Post outlet.
I am disappointed the ads get a run. I hope that Western Union is not funding them.
Another bash at Australia Post. You do one of these at least one a week.
They deserve to be bashed. The disgusting use of government run outlets to blatantly take business away from struggling families is a dogs act. Howard started it and labor have picked it up an ran with it. Shame.
Oh Doug … if customer service was friendlier (human), queues less and the trading circumstances fair then I’d leave Australia Post alone. Their government owned stores hurt small businesses.
let them have western union, we stopped doing it a year ago, best move we ever made. friday arvos were a real hassle with indians sending money back home, now we see the que out the front door of the post offive over the road and chuckle. people come to us for stamps because they cant get in the door over the road, gives us a chance to sell them something else while they are here.
Western union compliance was getting way out of control as well, good the be rid of it, and staff were very pleased as well.
Not worth the commission $$$
We have an LPO and a newsagency. This is an ideal combination for our business. It optimizes meeting the needs of principals and consumers alike.
We don’t like Aus Post corporate stores, or distribution centres either. They are an unfair and unprofessional burden on the network.
In reality this is as much about Australia Post policy as it is about some of their employees. Many of them are arrogant self serving and resentful of the existence of LPOs.
One serious gripe we have about Asutralia Post is the way they are completely missing the boat on enabling LPOs to commercialise parcel collection. This activity consumes space, time and resource which is abhorrently disproportionate to the fees we receive.
Many LPOs, including us, would be very interested in the Parcelpoint opportunity. We have our lawyer working on our licence agreement to assess whether it is indeed a competitive service. (which we are restricted from doing). The prognoses at this stage looks quite positive.