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Is Big W dishonest in claiming they offer Australia’s lowest prices?

Big W has a catalogue out now in which they are promoting ink under the headline of Australia’s lowest prices. The problem for the company is that all their ink prices are not the lowest prices. Some maybe, but not all, not even half. Within a few minutes of checking competitor prices Big W would see that their prices are not the lowest.

While those of us beating Big W on ink and other prices can complain to the ACCC, history has shown that the corporate watchdog is less that strident in pursuing what I would call false and misleading advertising.

Small businesses, like newsagents, suffer from the marketing spend by national price-focused retailers like Big W. The Big W pitch appears to be built on the premise say something loud and long enough and people will believe it, regardless of whether the statement has any truth to it.

Politicians can show the strength of their commitment to small businesses by supporting us on this type of big business campaign that they beat others on price. It’s cheap, lazy and an affront to the small businesses that can’t afford to show that often times they (we) are actually cheaper.

Every newsagent selling ink should get their hands on the latest Big W catalogue and compare prices. If you are cheaper, tell your customers – through a big poster in-store or in the window and over the counter.

This is just like the recent Officeworks claim. They don’t have the lowest prices everyday despite what they claim.

Newsagents who can prove that Big W’s current ink prices are not the lowest in Australia should complain to the ACCC. Click here for addresses and contact points.

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Ethics

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  1. Peter

    You are right when I checked my prices about half were cheaper in some cases significantly. However expecting the ACCC to do something I suspect will not happen.

    As I gave said before we have an effective 2 party state, Liberal for Big Business and Labor for Big Unions. They do not see the vast and silent majority who are not part of either. However both parties happily claim they do the best for the Non Big Business and Big Union people in our society. With Politicians perpetuating these sort of Lies is the Governments plaything the ACCC (as it is controlled by the Government of the day) going to tale any action. I doubt it.

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  2. Allan Wickham

    Just one example…..

    Canon 510/511 combo….

    Big W $56.00

    newsXpress Eli Waters $48.95

    I have been through the majority of my Ink stock on the BIG W app and cannot find one Ink Cartridge cheaper than any of mine.

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  3. Lance

    Chemist Warehouse used to promote their slogan….”We Are Australia’s Cheapest Chemist”
    After some legal action they were forced to re-word the slogan. It now reads “Is This (very small letters) AUSTRALIA’S CHEAPEST CHEMIST”
    http://www.chemistwarehouse.com.au/
    Is there no conditional wording on the BigW advertising ?
    There is no way known that statement would pass scrutiny if challenged.

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  4. Allan Wickham

    We should all write to our local MP`s about this…….the ACCC maybe toothless tigers but we have to try something.

    0 likes

  5. Mark Fletcher

    Al, one newsagent has – met with their MP earlier this week. More should. And more should complain to the ACCC.

    1 likes

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