The questions from customers about the tax packs keep coming and we keep answering them and the ATO does nothing but talk. While many newsagents have written to their members of parliament and the issue has received considerable media attention, nothing has been done. Newsagents continue to provide a valuable public service for free.
As I wrote two weeks ago, this move by the ATO is, in my view, a breach of their charter. That they continue to ignore newsagents at the coal-face is evidence of how out of touch the ATO is with the real world. Shame on them.