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Tower Systems releases Covid related contact tracking tool for newsagency software customers

My POS software business earlier today released to customers a free contact tracing initiative through its website that enables them to easily collect the details of people entering their business in a format useful to health authorities should that be necessary.

Here’s part of what I announced to Tower customers early this morning:

We have done this because state and territory governments have not agreed on a consistent approach and because we think manual record keeping is not ideal in times when health authorities will want a fast response.

Using our approach, we collect and securely store customer details and allow our retailers, and only our retailers, to download these based on selection criteria you enter.

We generate a QR code unique to each business. Customers scan this and are taken to a page we create for each business where they enter their name and mobile number. They can optionally enter their email address. We tag this data with the date and time. That’s it. Their visit is tracked. If asked, retailers can show authorities that they have a process in place for collecting this data. For those without a phone, collect the data manually, on a clip-board.

As we gain use experience with this facility we expect to enhance it further.

We have also shared a sample document in editable Word format to use at the front of a store, with the QR code shown replaced with the store’s QR code:

We have developed this free QR code based contract tracing tool to help our small business retailer community to be well equipped for helping health authorities should there be a Covid diagnosis that connects with the retail business in some way.

This is another way we can give something back to the small business retail community, a community that is so important to our business.

We have seen with Covid that the ability to quickly track those who may have had contact with someone who tests positive it critical to the public health response.

This contact tracing initiative from our POS software company could be a useful tool. From the outset, we knew we have to deliver this without cost to small business retailers.

We are grateful to those on our team who have brought this to life and our own retail stores where we tested this to ensure its practical usefulness.

With Covid here for a while longer, having tools like this for rapid response is critical for the economy, critical for our small business retail community.

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  1. Mark Fletcher

    Thanks Jason for maintaining your track record of being negative.

    The data is controlled by the retailers. Tower does not touch it or use it.

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  2. Mark Fletcher

    I shared here an initiative Tower has taken. What I have not here’d here is all the details as that is kept for those engaging.

    But, hey, by all means continue your complaining.

    2 likes

  3. Mark Fletcher

    Bless you Jason but, again, this post is saying hey this is something my software company has done. It does not provide all the details. If you want to complain about those you’d need to be a Tower customer and have read all that it provided and considered this in the context of how you might execute in your business.

    One day, maybe one day, you might have something that is not critical to say here. But, then, maybe not.

    1 likes

  4. Mark Fletcher

    Oh, ‘Jason’, you are jumping at shadows. There is no form. The image I posted is an example of a Word document, which anyone can create, to suit their needs and to reflect any laws. It’s an example. So, yeah, no form.

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  5. Mark Fletcher

    Oh, ‘Jason’. The Image I shared is an example. It’s designed to show what people could produce. What the produce is up to them – they are in control. Again, you have nothing but negative comments to make. It is tiresome.

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