Westfield has written to retailers outlining Christmas plans with a key investment appearing to support the Klarna buy now pay later payment platform. The material talks about in-centre events and floor decals to drive shopper engagement with the Klarna app. The obsession with Klarna doesn’t feel supportive of retailers who have well-established buy now pay later arrangements.
While the Klarna rate to retailers is lower than the cost of Afterpay, it is higher than others.
As a Westfield tenant, I think they should promote shopping in their centre and not involve themselves in how people pay their retailers.