Tabcorp’s The Lott announced to retailers on Friday that staff under 15 years of age will no longer be allowed to sell lottery products. This is infuriating some retailers.
Tabcorp’s announcement claimed The restrictions on minors selling lottery products should not have a direct impact on your employment decisions. I have had retailers contact me claiming this is not true.
Retailers have staffed their businesses based on a set of rules and regulations. To have them change is challenging. To do this without wide consultation is disrespectful. To do it during a busy period of the year is offensive.
This move increases the labour cost base for selling lotteries in retail. It also reminds retailers that regulations they operate under are tighter than selling lottery products online, where an app or website cannot do a reasonable age check.