A blog on issues affecting Australia's newsagents, media and small business generally.

GNS update on Rapid Antigen Test access for newsagents

GNS issued a statement this morning regarding access to Rapid Antigen Tests:

Dear Customers,

As you would be aware from press reporting, consumer demand for rapid antigen tests (RATs) has been unprecedented in recent days.  GNS sold out of these items (GNS codes 84779 and 84780) on 29 December and has been taking back-orders since, anticipating further supply being made available by our local supply partner based in Melbourne.

We were advised yesterday by our supplier that our expected delivery of RATs (due 5 January) was no longer to be supplied to us, as a result of Government action to seize RAT supply at point of import for public health purposes. Our supplier is currently waiting on an allocation of stock to be supplied from a new shipment due this week, although GNS has not been provided with a firm ETA at present.

In view of the uncertainty of supply, we have stopped taking orders for these products until we are confident we can fulfil existing demand. Please note, an allocation process will be in place to ensure a fair distribution for all back-order customers of that stock we are able to secure.

Future supply, and the terms on which supply may be made available, will be communicated to those customers with back-orders in due course.  If you wish to cancel your existing back-order(s) please contact Customer Service who will be able to assist.

Thank you for your understanding in what has been an incredibly challenging supply market, and apologies for any inconvenience caused.

Kind regards,

Adam Wedge
Head of Merchandise

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