A blog on issues affecting Australia's newsagents, media and small business generally. More ...

The Monthly – our magazine of the week

monthly_nov08.JPGThe Monthly continues to deliver excellent covers which cut through the visual noise in a newsagency. We are featuring the latest issue as our magazine of the week. While other retailers are paid a fee by publishers to feature titles, we do it because we believe in a title – a recommendation our customers can trust.

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magazines

The challenging book business

The book business as we know it will not be living happily ever after. With sales stagnating, CEO heads rolling, big-name authors playing musical chairs, and Amazon looming as the new boogeyman, publishing might have to look for its future outside the corporate world.

So opens a cover story in New York Magazine. Headlined The End, there is no doubt about the writer’s view of the book business. The article chronicles challenges faced bybook publishers. Many of these challenges face newsagents and this is what market the article compelling reading.

It’ll be rough going in the meantime; some publishers will transform, some will muddle through, some will die.

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Media disruption

Bargain Shopper overload, again

bargainshopper08.JPGLike, I suspect, every newsagent in Australia, we have been overloaded with Bargain Shopper. Based on last year’s sales we are headed to a 50% return rate. Maybe the new look will do the trick. We are doing our bit by creating a display next to our main newspaper stand. It connects well with the economic news of the day since the publication is all about helping people save money.

On the broader issue of gross oversupply as appears to have happened with Bargain Shopper, magazine publishers and distributors now more than ever need to take care. Newsagents do not have the capacity in today’s marketplace to be the bankers for publishers and distributors.

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Newspapers

Promoting Donna Hay

dhay_nov08.JPGWith a 2009 calendar and tea towel as gifts with the latest issue of Donna Hay, it is logical to promote this at the counter. I will be interested to see how it performs as Donna Hay sells steadily through the month – we will only have this display up for five to seven days.

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magazines

Compendium for gift related lines

compendium.JPGCompendium is supplier I’d recommend to newsagents looking to get into the gift or social stationery category. Their books, cards, booklets and other items are an excellent add-on to a greeting card purchase. We sell them in two of my newsagencies and they work very well. We actually started dealing with Compendium through our Sophie Randall gift shops. The Compendium range works for Sophie customers too.

I like that the Compendium products are well merchandised – this makes it easy to move around the store. Their various products are space efficient too. This enables us to fit them almost anywhere. For example, we bring it to the counter for a week or two, then move to the card aisle and then in the gift area.

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Gifts

Featuring magazine categories

I like the way they feature key magazine categories in the large newsstand at Dubai airport. As well as offering a full range on their regular magazine racking – showing 30% of the cover vertically – they have top titles in top categories on display in the three units you can see in this photo:

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What I like about these units is that they bring together several categories. For example, on the men’s magazines unit you have titles covering fashion, health, lads interests and cars. Newsagencies only co-locate the major weeklies if they co-locate at all. I like this unit from Dubai and want to see if I can get something with a slightly smaller footprint working to promote by key customer.

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magazines

Xerox unveils erasable paper

Xerox has demonstrated its erasable paper this week at Wired magazine’s NextFest Innovation show.  Print Week has the story.  See the Xerox release here.

This is very interesting technology for newsagents both from a stationery products perspective and a print media perspective.

Given consumer decisions which are driven by environmental factors, I’d expect the technology behind this paper to have a role in the future of some print media products.

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Media disruption

Working the news to our advantage

The worldwide financial crisis which reached a new peak yesterday is an opportunity for newsagents to restate our position as the best source of print news in Australia.  We have a range many of our competitors do not. Newspapers to these other outlets are just another SKU.  To us, at the moment, they are a core product.  We ought to respond to the financial crisis by reinforcing our position.  We could do this by:

  • Making sure everyone on your team is aware of how the financial story is unfolding – arm them with enough information to help sell newspapers.  It is during stories like this that we have an excellent opportunity to up-sell by having better product knowledge.
  • Refreshing our newspaper displays, making sure they are accessible and the front pages easily seen.
  • Co-locating top selling newspapers.  Try and find a way to have newspapers at the counter – for the impulse purchase.
  • Printing an afternoon update from the capital city daily website on the main story and offering this to customers. 
  • Have some fun, try a Financial Crisis News, Lotto and Comfort combo – sell a candy bar, a newspaper and a lottery ticket in a bundle.  This brings focus to the situation, makes some fun and, hopefully, drives sales.

These ideas are interested to be starters, think about ways you can leverage the interest among your customers in this story and how you can respectfully work that to your advantage.

Every day thousands of newsagents open bundles of newspapers and stack them for customers to purchase.  That is usually as far as we engage with the product.  This blog post seeks to get us to do more than that.  We owe it to the shingle newsagent to do more.

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Newspapers

Magazine Week starts in the UK

Magazine Week started yesterday in the UK.  While I would like to see more coverage of newsagent engagement with the campaign a their website, it is good to see a week-long promotion aimed at increasing consumer engagement with magazines.  The Great Cover Debate, for example, is a good idea to drive engagement.  One newsagent, Steven Denham, launched a Magazine Club Card campaign to coincide with the start of Magazine Week.  He has recorded success already at his Village Counter Talk blog.

I would love to see us run a Magazine Week campaign here – but have it owned and run by newsagents as we are the true magazine specialists in Australia.

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magazines

Spring mini magazine

colesspring.JPGThis free mini magazine has been on display at Coles supermarket checkouts for the last few weeks – promoting their produce by focusing on the outcome. It includes a green pitch and other spring related products. The majors do this well. Even though we have 4,600 locations, newsagents do this poorly. Years ago the ANF published a free magazine – Nmag. Nmag ceased because of lack of newsagent support.

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newsagency marketing

TV commercial promoting newsagents

For those looking for the newsagent TV commercial, click on the image below:

The production and airing is being funded by Tower Systems as a contribution to all newsagents. I deeply appreciate a financial donation from one newsagent towards this as well as print space from the Herald Sun and Lovatts for the print version.The commercial aired 93 times in a pre-run this past weekend. The main campaign with over 300 airings will commence two weeks from this weekend.

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Newspaper marketing

More on the newsagent TV commercial

In response to the emails I have received in the last two days about the newsagent TV commercial and print ad which we have created at Tower Systems, I have some additional information to share:

The TV ad has been airing this weekend. The main airing will commence October 12.

  • We are preparing A4 and A3 artwork which people will be able to download from the Tower website and print in-store.
  • We are copying a broadcast copy of the ad to CD and will be sending this to all newsagents for playing in store for those who wish to support the initiative.
  • We are working on art and costings for a window decal.
  • We are working on art and costings for an A2 of the print ad.

We are also sending the TVC and print ad artwork to newsagent suppliers. Hopefully more will join the Herald Sun and Lovatts in supporting this initiative.

Key goals of mine in creating this ad was to get newsagents excited about their businesses and to show the ANF the kind of activity they ought to engage in on behalf of newsagents.

Over the last three days I have received some excellent feedback from newsagents who are getting excited.  How far this ad goes is up to newsagents.

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Newsagency challenges

Gulf News promotes being green

dsc04332.JPGThe front page of Gulf News in Dubai on Friday lead with a story about their plan to give two jute bags free to all subscribers in recognition of its 30 year anniversary. The Ministry for Water and Environment endorsed the campaign as did the Editor-in-Chief. The above the fold front page coverage for the carry-bag giveaway is a level of self promotion we thankfully don;t see too much of in Australian dailies.

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Newspapers

Nice pencil cases

nici_cases.JPGThis range of Nici pencil cases makes for a nice statement in-store, a welcome change from the traditional stationery offering. It shows that we are playing beyond the usual tartan pencil cases.  They certainly appeal to a younger demographic – this is why we have them displayed at an aisle end. Smiggle has done a great job showing that stationery can be fun – especially to new consumers in the 8 to 15 age range. Newsagents need to play in the space and offer fun stationery too – before we lose the opportunity altogether.  Australia Post has Smiggle in its corporate stores.

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Stationery

Going early with diaries

frankdiary.JPGWe have had diaries out for just over two weeks and sales have been fantastic – $2,600 at Forest Hill. Considering that we did not put diaries out last year until mid October, we are happy to already be ahead. Watching customer behaviour shows that the diary purchase at this time of the year is on impulse – hence the value in going early. It will be interesting to see the season total and whether going early pulled sales we would have got anyway or whether it achieved incremental sales – our sense is that it will be the latter given the diverse mix shopping centres attract.

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Diaries

Newsagent TV commercial

Here is the TV Commercial which we have created to promote newsagents. The commercail will air 93 times in a pre-run this weekend – on Arena, BIO, Fox Classics, History, Lifestyle, Hallmark, UK TV, W for Women and 10 in Sydney and 9 in Perth. The main campaign with over 300 airings will commence two weeks from this weekend.

The production and airing is being funded by Tower Systems as a contribution to all newsagents. I deeply appreciate a financial donation from one newsagent towards this as well as print space from the Herald Sun and Lovatts for the print version.

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newsagency marketing

Marketing newsagents in print

Here is the print version of the TV commercial we are running to promote newsagents. The ad has been designed by Tower Systems’ Marketing Manager Andrew Halpern and our Graphic Designer Vienna Chen. The folks at the Herald Sun have offered four full page placements of this ad in support of newsagents. A similar version will run in some Lovatts publications.

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It is a challenge to visually represent the small number of but diverse range of photos we were sent by newsagents. For a first go at anything like this in the channel we are happy with the end result. While the TVC has aired several times since Thursday evening, the actual run will not formally commence until October 12 – we are hopeful the print campaign will coincide with this.

Tower Systems is proud to be supporting newsagents through this campaign.

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newsagency marketing

Promoting Your Mortgage magazine

mortgage_mag.JPGGiven the success we had with Money magazine at the counter over the last week, we have decided to run with Your Mortgage magazine as our next counter-top feature title. Customising the unit to match the masthead makes it look purpose built. This display is geared to weekend sales – another reason for the title selection.

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magazines