My newsagent software company, Tower Systems, increased its market share by close to 4% in 2010. This is extraordinary considering that Tower went into the year with a base of 1,700 newsagents, the largest by more than 1,000 locations.
The new customers were a mixture of of newsagencies switching from Non Tower software, greenfield (new newsagency) locations and existing newsagencies without any software.
The Tower newsagent community is the largest newsagent community outside of magazine distributors, some card companies and GNS. As consolidation among newsagency suppliers (across a range of product categories) continues I anticipate the Tower market share will grow in 2011. Newsagents will want software which continues to meet industry standards in a timely manner.
I appreciate the support of newsagents not only in 2010 but for many years.
Mark, Congrats on this outcome for the year. I think the depth of engagement you have with your clients, demonstrated by running a comprehensive site( Blog) like this is unique.