Australian Newsagency Blog

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Steve Parish Publishing in liquidation

Mark Fletcher
March 19th, 2012 · 25 Comments

Newsagency supplier Steve Parish Publishing is in liquidation following the failure to overcome challenges brought on by the Queensland floods last year. Outside of the losses to the company and suppliers, retailers like newsagents will miss the unique products.  SmartCompany has more.

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Category: Greeting Cards

25 responses so far ↓

  • 1 Brendan // Mar 19, 2012 at 12:03 PM

    A big loss for our industry and the public. Much of their product does not have a close equivalent in the market place.

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  • 2 eric // Mar 19, 2012 at 12:20 PM

    we used to be a big customers , but last few years no more reps

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  • 3 Mark Fletcher // Mar 19, 2012 at 12:30 PM

    Reps are a massive cost to suppliers serving our channel and other small businesses. One way we can improve margin is to help suppliers get rid of reps.

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  • 4 Gregg // Mar 19, 2012 at 1:03 PM

    A good rep is not only interested in his company needs but also interested in his clients needs and requirements and make both parties prosper. Some would call this “Goodwill”. It is a sign of the times that some companies employ Reps who dont know their product or care about our needs. This is called “Slakeness”

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  • 5 Jarryd Moore // Mar 19, 2012 at 4:29 PM

    I agree Mark. Reps are an unnecessary and costly to suppliers.

    If a supplier has new products, a sale or some other information i’d prefer it be sent via email. We have a “we don’t place on the spot orders” policy when it comes to reps – with only a few exceptions to this rule.

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  • 6 Jarryd Moore // Mar 19, 2012 at 4:31 PM

    Also, sad to see Steve Parish go. Their regional “Newcastle/Hunter” calendar was always one of our biggest sellers.

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  • 7 Hayley // Mar 19, 2012 at 10:09 PM

    Steve Parish in liquidation, does it really have anything to do with not having representatives serving newsagencies? Not really their product has been outdated and prostituted. Postcards once a staple of the newsagency is outmoded by technology, instant photography of you and your loved ones on holiday anywhere in the world sent directly to those to matter in your lives. Calendars..prostituted to the public for the last ten years..the consumer is not stupid..if you continually mark down calendars starting in November the consumer is educated not to purchase at full price. Writing was on the wall.

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  • 8 Mark Fletcher // Mar 19, 2012 at 10:15 PM

    Haley the reps comment floors from a comment from eric – that’s how it connects to this thread.

    BTW our calendar sales are up year on year and we don’t discount until after the star6 of the new year.

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  • 9 Brendan // Mar 20, 2012 at 8:58 AM

    We dropped Steve Parish about 18 months ago because their rep at the time “forgot” about us and did not visit us for about 6 months. This after we doubled the size of our store!!!
    We have recently contacted the new rep to resume trading because we missed much of their quality product and their demise is sad for all concerned.
    As for discounting of calendars, it is not a supplier problem. This is a problem caused by retailers who have little else to offer their customers bar reduced pricing.

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  • 10 Susan // Mar 20, 2012 at 12:51 PM

    Feel sorry for their staff, not the management as it was poorly mismanaged and staff ill informed. They had dedicated staff who loved their job and were not kept informed .

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  • 11 SBG // Mar 20, 2012 at 6:07 PM

    Such a shame, they had lovely post cards that sold brilliantly. If anyone knows of another supplier with quality comparable to Steve Parish , Id be interested to know. Was going to ditch Bartel (very poor quality low end cards) and just keep Steve Parish cards.

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  • 12 Leon Rhind // Mar 21, 2012 at 11:08 AM

    SBG, I have just switched to Murray Views as their cards are beautiful and feature many wildlife ones as well with a series of Did You Know cards giving factual info on Australian wildlife…my stock just arrived and is selling well!

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  • 13 Leon Rhind // Mar 21, 2012 at 11:39 AM

    As per SBG, please can anyone advise where i might find activity books and wildlife books similar what what SP was carrying? These filled a spinner rack and allowed us to have this point of difference in our little village of Bundeena. The colouring book, activity books, and info books on spiders and snakes were all popular!

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  • 14 Geoff Hilder // Mar 21, 2012 at 12:44 PM

    In regards to comments above on reps I cant agree with what has been said. There are good reps and bad reps as there are good newsagents and bad newsagents. The good reps product will always have more support in our store and I would much rather deal with a person giving me good service than a screen. It may sound old fashioned but we are in a customer service industry and I like to receive good service.

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  • 15 Mark Fletcher // Mar 21, 2012 at 12:51 PM

    Geoff I agree re good and bad reps. My comment about reps was more about the cost. Retail is fundamentally changing and suppliers and retailers need costs to be taken out of the business and reps will be a relatively easy cost saving. The last to be considered in any rationalisation would be reps adding genuine value to their customers and their employer.

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  • 16 Jarryd Moore // Mar 21, 2012 at 10:21 PM

    Geoff,

    Good service comes in many forms. I don’t want to have my time taken up with reps all day. For the most part I want as much information about a product in the shortest amount of time possible. Electronic communication delivers that. The vast majority of reps in the newsagency industry are not there as merchandisers or business development types – they’re there to get you to buy their product.

    I don’t care how good a rep is. If their product doesn’t make us profit then it doesn’t get our support.

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  • 17 GEOFF HILDER // Mar 22, 2012 at 11:06 AM

    Jarryd,

    Your last line goes without saying. The initial statement was broad sweeping about all reps and I do believe there are reps out there who do add value to our businesses as no doubt you would agree.

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  • 18 Jarryd Moore // Mar 22, 2012 at 12:05 PM

    Geoff,

    Certainy, there are reps out there that add value to our business. Unfortunately in our store almost all of those come from the supermarket side. I could count on a few fingers the number of reps from newsagency suppliers that add genuine value to our business. Inf fact the only one I can think of off hand is card merchandisers/reps (Hallmark in our case). Oh, and tobacco reps (although we consider this a supermarket department, some newsagencies do sell it).

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  • 19 John Hanstein // Mar 22, 2012 at 3:32 PM

    VISIT Merchandise has a range that covers some of the same spectrum that SPP had. Not everything but they also have lots of other good selling product that SPP did not have. They also do custom work to make special product for your area. Freecall: 1800807053

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  • 20 SBG // Mar 25, 2012 at 5:15 PM

    Thankyou Leon and John, Ill certainly look at those two. 🙂

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  • 21 Paul Smith // Mar 31, 2012 at 5:57 AM

    If you need an Australian made product that sells like nothing you have ever had I would highly recommend getting in the mini butterfly light catchers from Sunlight Butterflies they are cheap to buy and sell for under $5.00 with a 100% mark up.
    I have been selling them for over 2 years now and have never had anything but great support from this company. They SWAP STOCK! their phone number is 0435 369 382. or Email: sunlightbutterflies@bigpond.com
    The butterflies fit inside a greeting card and have increased my sales average per customer when they have just poppped in to buy a card.
    Hope this helps, will miss Steve Parish’s products this country needs all the Australian made products it can get!

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  • 22 Ben // Jun 4, 2012 at 10:59 AM

    Rep for Steve Parish is back operating with a new company purchasing the brand, but they refuse to recognise credits owed from last year, not sure that I can stock this year. Mark I agree that there is no need to discount until at least 1/1/2013.

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  • 23 Philip Rowley // Jun 7, 2012 at 5:01 PM

    If you want great postcards and FULL distribution with REGULAR service visits by the photographer/salesman contact Banksia Images 07 3161 2578. We cover the Sunshine Coast, Fraser Island, Hervey Bay, Rainbow Beach, Brisbane, North Stradbroke Island, Melbourne and the Mornington Peninsula

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  • 24 Matt Lauder // Jun 13, 2012 at 9:17 PM

    Does anyone know what happened to all the well made display racks that stocked his products. Did news agents keep them ?

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  • 25 Andrew // Dec 6, 2018 at 4:18 PM

    People need to remain aware of Australia’s wonderful range of animals and Steve Parish’s calendars provided a vehicle for education and appreciation. We have wombats, koalas, numbats, quolls, billies, males, and if we forget about them they might as well become extinct! Steve Parish put in dedicated years to take superb images of wildlife. It would be easy enough to order them on-line. Even if they are pre-ordered then printed on de and they would be about to serve a vitally important need. So many people adored the Steve Parish calendars, an all year round reminder of our endangered species.

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