Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from July 2017

Lotterywest improving relationship with newsagents thanks to new WA Premier

July 31st, 2017 · 5 Comments

I am grateful for the opportunity attend the lottery forum and luncheon hosted last Friday by ALNA at Crown in Perth. This was an honest event. I call it that because at its core were presentations from newsagents about the bad experiences with Lotterywest over the last few years. Their heartfelt stories made the situation […]

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Tags: Lotteries · Newsagency opportunities · Newsagent representation

Sunday newsagency management tip: isolate labour by function

July 30th, 2017 · 1 Comment

Too often I see the mistake of retailers not understanding the real costs of a product category because they to not allocate labour costs to a department, category or supplier. Do this at a high level and you should be able too understand what you are really making from that product category or supplier. This […]

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Tags: Management tip · Newsagency management

Sunday newsagency marketing tip: parties help you find new shoppers

July 30th, 2017 · No Comments

We hosted a shopper party of one of my suburban shops last weekend and achieved more than $2,000 in incremental, good margin, business compared to a usual good Saturday. The party was a terrific success. We are thrilled. While plenty of customers were local, some travelled and far as two hours to participate in the […]

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Tags: marketing · marketing tip · newsagency marketing

Great news story about how discount vouchers help drive an excellent outcome

July 29th, 2017 · No Comments

I launched discount vouchers in my newsagency in February 2013. back then, it was the first time anything like this had been tried in the channel. I still use discount vouchers today as they are a profitable part of the retail mix in the business, encouraging shopper loyalty. Recently, a newsagent talked publicly abut an […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Optimism

Will GNS survive?

July 28th, 2017 · 15 Comments

This is the question asked of me by newsagents more often so far this year than any other question. Will GNS survive? I am asked by newsagents who calls or email me with whom I have no relationship. I am asked by Tower Systems software users at user meetings and other placed where we meet. […]

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Tags: Newsagency challenges · Newsagency management

Managing labour costs for profit in your newsagency

July 27th, 2017 · 1 Comment

In my previous overall business benchmark advice I provided this guidance on your target labour cost benchmark: Labour cost: between 9% and 11% of revenue where revenue is product revenue plus commission from agency lines. Labour cost should include fair market costs for all who work in the business. What this means is: if your […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

Has the new corporate image required by Tatts improved your business performance?

July 26th, 2017 · 27 Comments

Several newsagents with Tatts have asked me to pose this question again, to see if there is any commercial gain from the new corporate image – as they are facing having to do it. So: Has the new corporate image required by Tatts improved your business performance? Anyone? 7 likes

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Tags: Lotteries

Understanding the BHG shopper

July 26th, 2017 · 3 Comments

Pacific Magazines publishes terrific information that helps newsagents understand the Better Homes and Gardens shopper. These insights help us offer additional products to the shopper visiting the newsagency to purchase this title. Here are recent insights shared with newsagents by Pacific about the BHG shopper: They are enthusiastic, creative & very resourceful – they know […]

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Tags: magazines

Tatts softens position on digital screen demands on small business retailers

July 25th, 2017 · 4 Comments

At the end of an email to retailers, Tatts made this announcement: Retail Image News!  Keeping pace with an ever changing, competitive landscape, we are pleased to announce an update to our Retail Image program. The majority of outlets will now have the choice to install one or more digital screens in their new Generation […]

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Tags: Ethics · Lotteries · Social responsibility

Is the Tatts new digital signage responsible for a decline in syndicate sales?

July 25th, 2017 · 9 Comments

Syndicate sales are down as a result of the new Tatts mandated digital signage according to several tatts retailers I have spoken with over the last few weeks. Some have been specific in their comments, looking at Sydney irate sales on a like for like basis in terms of jackpot value and at super draw […]

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Tags: Lotteries · Newsagency challenges

A new collectible card game coming soon

July 24th, 2017 · No Comments

This video from Sideliners, an ABC TV comedy show. Warney's Women – the hot new collectable card game coming to newsagents near you! Collect them all, including the Tinder subset #Sideliners pic.twitter.com/4iPFwbQvpz — Sideliners (@Sideliners) July 23, 2017 8 likes

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Tags: Fun

Buying lottery tickets in the US

July 24th, 2017 · No Comments

A week ago in Atlanta I saw these vending machines in more places than I saw lottery outlets. Here are photos of one machine, showing what it offers and how it handles things like age checking (not). In New York I saw this small lottery only store with a similar vending machine. At another location […]

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Tags: Lotteries

Sunday newsagency management tip: be careful who you purchase from

July 23rd, 2017 · No Comments

I heard of a someone doing the rounds of newsagencies in recent months selling gift items from the boot of their car. During the pitch claims are made and promises given. The claims sound too good to be true. They were. Newsagency have been left with stock that does not sell, products that are not […]

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Tags: Management tip · Newsagency management

Sunday newsagency marketing tip: use images of card to promote your business

July 23rd, 2017 · No Comments

Dig into your cards for funny, unique and hard to find cards and use images of these on social media to subtly educate people about the card range you have. Few card retailers pitch  cards unsocial media. This is an excellent opportunity for small business retailers. Funny cards work well as do cards with cute […]

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Tags: marketing · marketing tip · newsagency marketing

It’s never too early for Christmas cards, in Scotland

July 23rd, 2017 · No Comments

Christmas cards are already selling in Gretna, Scotland. I love their use of Twitter. 3 likes

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Tags: Greeting Cards

William Hill launches Planet Lottery, with Lottoland

July 22nd, 2017 · 8 Comments

William Hill has launched Planet Lottery in Australia, with Lottoland. Gambling Insider has the story: William Hill Australia have today announced the launch of a new integrated lottery platform, which will allow its Australian customers to bet on some of the world’s biggest lottery contests. The ‘William Hill Planet Lottery’ has been developed by William […]

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Tags: Competition · Lotteries

Watch out for a fidget spinner magazine

July 22nd, 2017 · No Comments

Spinner Power, a magazine showcasing fidget spinner tricks, has been released in the UK. It will be interesting to see if it dumped here in Australia. I can’t imagine the magazine gaining any reasonable traction with the fidget spinner craze long over. 5 likes

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Tags: magazines

Magazine publisher withdraws from subscriptions, in support of newsagents

July 21st, 2017 · No Comments

Puzzle People, the publisher of several puzzle titles, has withdrawn from subscription services. In an editorial in the latest issue of Cryptic Crosswords, the publisher made it clear that the title would only be available from newsagents. This clear announcement is a reason newsagents should actively promote Puzzle People titles. The publisher is actively supporting […]

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Tags: magazines · Newsagency management · Newsagency opportunities

Local retailer activism against News Corp move

July 20th, 2017 · No Comments

Check out a Facebook post from a Macarthur, NSW, local business owner about a News Corp decision to shift the local newspaper office away from the local area. I like the post as it is a good example of a local business supporting the local community. 6 likes

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Tags: Newspapers · Small Business

News Corp shows it thinks the future is digital

July 20th, 2017 · 4 Comments

In today’s Herald Sun News Corp shows retailers don’t matter. This move is what I would do if I were them. Print for news is dead. 4 likes

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Tags: Media disruption · Newspapers

Reports Facebook will launch a subscription news service

July 20th, 2017 · No Comments

The Street is reporting that Facebook plans to launch a news service, in apparent partnership with news publishers: “One of the things we heard in our initial meetings from many newspapers and digital publishers is that ‘we want a subscription product — we want to be able to see a paywall in Facebook,’” Brown said […]

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Tags: Media disruption

If you ever needed a reminder of the value of security cameras that work

July 20th, 2017 · No Comments

6 likes

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Tags: theft

XchangeIT reports to newsagents

July 20th, 2017 · 4 Comments

XchangeIT yesterday sent out this report on the last year to newsagents: Dear Newsagent, Each year we provide a review of XIT’s deliverables to the Newsagent Industry. FY 2017 has been a fascinating and rewarding one for us, and it seems also for you.  Here are the highlights. Support for Newsagents We continued to provide […]

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Tags: Newsagency management · XchangeIT

New ‘rules’ for websites for small business retail

July 19th, 2017 · No Comments

How people use websites for retail businesses has changed, not overnight, but gradually over time. If you have a website created more than three years ago, which has not been structurally changed or updated since it is probably not helping your business. Even if a website is there merely as an online business care, it […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · newsagent software · Optimism

Airbnb magazine

July 19th, 2017 · No Comments

I am surprised to see airbnbmag on the shelves in US magazine retailers given that Airbnb is an online driven business and given that Airbnb outlets regularly feature in  travel magazines. It’s not a bad magazine, very niche and probably not suited to most in the Australian newsagency channel. 0 likes

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Tags: magazines