Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

How much time do you send on magazine supply shortages?

Mark Fletcher
June 18th, 2018 · No Comments

I head from three newsagents today frustrated about the Gotch handling of supply shortages. In each case they have advised Gotch of shortages. Gotch rejected their claim, without providing important details.  They then have to call Gotch to get the details.

This is appalling customer service, which I am sure Coles and Woolworths do not put up with.

15 likes

Category: magazine distribution · Ugh!

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