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Good Food magazine takes off

In six days we have sold fifteen copies of Good Food magazine from ACP.  This is already our best result for this title in our Forest Hill location.  I expect we will sell the remaining five copies in the next week.

While I would like to think that it is our display, I suspect that there are other factors are at work with the success we are seeing for this issue.  If there are not any other factors at play then I’m thrilled as it reinforces the value of the new, slim, display space we have created at the end of our main magazine aisle.

Looking at the sales data, Thursday and Saturday are our best days by far for this issue.

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magazines

Age bag campaign a success

age_bag_jul17.JPGThe campaign run by The Age for the free carry bag with today’s copy of the newspaper has been very successful – considerably more so that past bag campaigns.  More customers are coming in knowing that a bag comes with today’s newspaper than we have experienced previously.   There is good humour around the offer.  We feel good because we are the ones handing over the free gift.  I had one elderly customer today expecting to have to pay us at least something she said that it was free made her day.    Based on our experience I would expect this campaign to have lifted sales.

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Newspapers

Easier magazine returns for newsagents

With excellent progress from the recent trials of the new link to Network Services, my software company, Tower Systems, has launched a new campaign promoting its newsagency software solution.  This includes the very latest electronic returns facilities for Network and the other magazine distributors. For the first time, newsagents are able to lodge regular and supplementary returns submissions from within their software and without having to complete paperwork or re-enter data on a website.  This is a tremendous time saving.  It also benefits cash-flow.

I understand the value of the benefits from these latest advances because two of my newsagencies are in the trial.  Owning newsagencies and a software company has allowed us to finesse the solution to maximum advantage for newsagents.

Click here for a copy of the flyer being faxed to newsagents.

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Newsagency challenges

Opening the magazine to help retail sales

charlie_pickering.JPGCharlie Pickering features in the current issue of Money magazine.  This is important to know and somehow promote as he is a star on Talkin’ ‘Bout Your Generation, the hit Network Ten TV show.  He will also feature on The 7PM Project – the new nightly TV show on Network Ten which starts on Monday.  The article about Pickering makes Money interesting to Gen X, a demographic to which the magazine would not usually easily appeal.

While it is impossible for newsagents to scan through every magazine for promotion opportunities such as this article in Money, scanning through the top monthlies usually uncovers an article which can be promoted or, at least, talked about with some customers.  Recommending a magazine based on this knowledge can drive sales and further demonstrate the difference between a newsagent as a magazine retailer and all other magazine retailers.

The Charlie Pickering article provides us with an opportunity, especially if we serve a good Gen X community.

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magazines

Powerball $50 million jackpot promoted everywhere

fhn_p501.JPGWe are promoting the Powerball $50 million jackpot at every honey-pot opportunity.  By honey-pot I mean popular places where people gather in our newsagency: daily newspapers, foreign newspapers (as in the photo), magazines, the counter, across the front of the newsagency – main destinations and stopping points when people visit our newsagency.  Each display includes a list of popular ticket choices – to help guide their decision as to how much to invest.

We have set a sales goal and are supporting this with an incentive for team members.

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Lotteries

Promoting crossword magazines to lottery customers

fhn_cross_jul17.JPGWe are promoting a selected range of Crossword magazines in the lead-in to our main lottery counter at the front of our newsagency.  Crossword magazines sell well to lottery customers.  This display presents range and well known brands.  We have sought to make it visually appealing to passers-by.

We have timed this to fit with the extra traffic from the Powerball $50 million jackpot.

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crosswords

Promoting Gardening Australia for the weekend

fhn_gaust_jul09.JPGWe are promoting Gardening Australia over the weekend at the prime counter position following the success of the New Idea promotion in this same location eariler this week.

We know that Peter Cundall is popular with our customers from past sales featuring his – the article about his vegie patch is (hopefully) the hook for this issue in our newsagency.

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magazines

Gold Coast magazine continues newsagent offer

picture-016.jpgGold Coast magazine continues its 100% commission offer for newsagents this month – ensuring a good location for the title in newsagencies on the Coast.  The key to future newsagent support for Gold Coast will be how the publications moves out of the 100% commission offer.  In the meantime, newsagents can make good money from this title.

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magazines

Bagged magazine trash

fhn_trashed_magazine.JPGThis photo shows what newsagents often contront as a result of customer frustration with bagged magazines.  The bag is torn open and left to mess the area.  It damages the newsagency and the magazine itself.  Publishers like newsagencies because of our browser traffic yet they often block browsing by bagging titles.  As for the free magazine in the bag – with so many titles offering these I suspect the value proposition is lost.

I published this photo in response a question from a publisher on another blog post about bagging magazines.

I doubt we will ever be able to stop back issues being bagged with the current issue of a magazine.   I at least hope we see a reduction.  There must be better ways to promote magazines.

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magazines

What happened with Just cars?

fhn_just_cars_jun.JPGSales of Just Cars dried up in our newsagency for the last issue.  We sold one copy, a fraction of what we usually sell.  It was displayed in the usual place with the same space allocation – a half waterfall.  Nothing changed around it.  This collapse of sales is out of whack with the performance of other motoring titles in our newsagency.  Is this just us or did other newsagents experience the same with Just Cars?

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magazines

Powerball jackpots to $50 million

We are in for an excellent week thanks to Powerball not going off tonight.  the $50 million Powerball jackpot is set to drive excellent sales in newsagencies and other lottery outlets.

We have our plans ready to dress the store, run promotions and make the most of the opportunity – for our business, our team and our customers.

Given the hoopla over the $90 million we will need to educate customers about Powerball compared to OzLotto and find new ways to make the $50 million first division opportunity enticing.  Syndicates are key to this, based on recent experience.

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Lotteries

Shift in magazine performance last quarter

While I am yet to complete the newsagent sales benchmark study for the April / June quarter, I have completed my magazine analysis.  Overall, magazine sales in the sample group of over 100 newsagencies are down, on average, 9%.  This is based on a same store year on year basis.  What is interesting is that the decline is lower for the weeklies and major monthlies.  Weeklies are down 4% and major monthlies are down 5%.  This is a change in the trend which I saw in the January / March newsagent sales benchmark study.

There are more newsagencies reporting growth than earlier this year.  However, this is balanced by some reporting considerable declines.    In most cases, the larger declines appear to be related to economic conditions.

The sales benchmark study involved data from more than one hundred newsagencies covering April through June 2009 and the same period in 2008.   I removed newsagencies at extremes from the dataset where the extreme results appeard to be completely due to local factors.

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magazines

Magazines and newsagents to feature on TV today

I’ll be on the Mediaweek TV program on the Sky News Business Channel today at 2:30 with james manning, Editor of Mediaweek magazines and Eugene Varricchio, Group General Manager – Retail & Distribution, ACP magazines.  It should be a broad discussion including magazines, magazine distribution and the role of newsagents.

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magazines

Promoting Hello magazine at the counter

fhn_hello_jul15.JPGWith the Michael Jackson Tribute edition of Rolling Stone currently sold out, we have moved the latest issue of Hello to the counter.  This is the location from which we sold the most copies of the Rolling Stone issue – brilliant impulse business.  I am confident that this issue of Hello will perform as well here.  The keys to success for this type of sales register promotion is lack of clutter around the offer and that it is a relevant offer.

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magazines

NDD overloads with Sudoku

fhn_ndd_sudoku.JPGMagazine distributor NDD sent us this More Sudoku title yesterday.  A check of our data shows that supply was not warranted.  A check of the performance of other Sudoku titles shows that supply was not warranted.  We don’t need more sudoku titles!

More Sudoku is a good example of imported magazine junk which we do not need in Australia.  We have plenty of locally published Sudoku titles – more than the soft segment of the crossword category needs.

While NDD will say that sales of the title justify distribution of the title to newsagents, I would only believe this with evidence.  NDD is paid a fee to ship the title out to newsagents and a fee to process returns – if this title is managed under usual arrangements.  Newsagents pay for the title and carry the cost of floor stock for the shelf life.  Newsagents and the publisher have a risk.  NDD does not.

NDD is developing a track record for responding to my blog posts like this with threatening correspondence from their lawyer or similarly threatening  correspondence from their General Manager.  The last letter sounded like a kid in a playground as it said what about Gotch and Network, the other two magazine distributors.

The best response from NDD would be to kill off cash-sucking titles like More Sudoku,  and set fair performance benchmarks which make NDD commercially responsible for the fringe product they push on newsagents.

they have good titles like Notebook, Vogue and Gardening Australia which cause newsagents little or no grief yet they also have trash like More Sudoku which sucks cash and space for little return.

I don’t mention Network and Gotch as often as NDD here because they account for fewer oversupply issues in my experience.  Also, I have considerably more control over the titles and quantities I receive with them.

While blogging here has improved my personal situation with NDD, there are fewer oversupply situations than previously, I know from what I see in other newsagencies that mine is not a universal experience.  Their attention to my supply should be equal to their attention on supply to all newsagents.

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magazine distribution

Universal Magazines listens to newsagents

fhn_complete_wedding.JPGUniversal Magazines demonstrated this morning that they have listened to concerns expressed by newsagents here and elsewhere.  They have changed newsagent terms for Complete Bride magazine.  Billing is now delayed by two months, supply is split into two deliveries, newsagents no longer have to return full copies and supply allocation is now more finely tuned to sales.

These are welcome changes.  I hope other publishers take note.

The changes improve newsagent cash-flow relating to Complete Bride magazine.  They also dramatically reduce the cost of returns – given the weight of the title.

Newsagents should be encouraged by the moves made by Universal for they demonstrate that a publisher is able to significantly alter their terms and distribution arrangements to better serve newsagents.

While it was initially a rocky road with Universal (and their lawyers), the result is good for newsagents and hopefully good for them.

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magazine distribution

Old imported magazines

fhn_old_tennis.JPGThe US Tennis magazine which came in this morning features a Wimbledon preview.  It is out of date already.  There is a case for magazines with dated content to be air-freighted. Out of date magazines like the current issue of Tennis make us look out of date.

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magazines

The Age trims interstate editions

The Age has announced that from July 18, interstate editions will no longer be supplied with the classified advertising inserts: Domain, Drive and My Career.  They say that this decision has been taken because “most interstate consumers don’t need or use those sections”.  Newsagents I have spoken with say that half their customers want these sections. The Q&A issued by The Age indicates that they will not reverse this decision.  Click here for a copy.

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Newspapers

Book sale in full swing

fhn_book_sale.JPGOur book sale is in full swing and delivering good sales.  Being at the front of the newsagency, it is is drawing in passers-by  and adding to the basket of shoppers in-store.  Book sales like this, managed well, deliver an excellent margin on good sales – lifting the overall margin achieved by the business.  While we try outposts from time to time, we prefer an in-store offer because of the lower labour and real-estate cost.  We are supporting the sale with a flyer featuring many of the titles we have on offer.

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Book retailing

New mobile recharge collateral

rechargeyourmobilehere.jpgTower Systems has released artwork for new in-store collateral promoting mobile phone recharge.  This is available to users of the Tower eziPass electronic voucher platform.  The plan is to release further new collateral heading into Christmas – so that the offer remains fresh.  Mobile recharge is a good impulse purchase opportunity in newsagencies and fresh collateral is key to that.  The artwork is available to paticipating newsagents without cost.

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marketing

More newsagents benefit from electronic returns

The trial of the new XchangeIT platform and associated initiatives by magazine distributors has expanded this week with more newsagents engaged.  Being able to process returns, regular and supplementary, electronically and receiving an electronic confirmation almost immediately cuts magazine management time and improves cash-flow.

This is the most significant magazine management change (opportunity) for newsagents in years.

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magazine distribution

Promoting Good Food magazine

fhn_good_food_jul13.JPGThis new promotional display space we created next to our Darrell Lea stand is being put to good use this week promoting the latest issue of Good Food magazine from ACP.  We are using this ‘found’ space to display titles which are located nearby: food, home and living, health and gardening.  It has worked well these past few weeks with the new issue of Good Health.  Hopefully, we will find more customers for Good Food as sales are not where they need to be in our newsagency – despite its good value.

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magazines

Easy to display Women’s Health

fhn_whealth_jul09.JPGWhen it launched I made mention of how easy it is to display Women’s Health – that the while background on the cover helps it stand out from the mosh-pit of colour in a newsagency.  It remains one of the favourite titles for us to display because of the break it provides from all the colour elsewhere.  The simple yet bold cover design certainly helps with visual cut through.  We have the latest issue on an aisle end where it stands out.

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magazines