When Bill Express unilaterally removed the marketing and other rebates in February, they introduced a new pricing structure which included the quarantining of around 30% of my revenue from bill payment services for marketing. It is May and I am yet to see any activity for my contribution to their marketing fund. Given the apparent financial stress of the company it is a fair questions to ask what is happening to my money.
Given the out of stock problems of recent weeks and other noise swirling around Bill Express I would have thought it in their best interests to managing the marketing funds they are collecting from newsagents in a more transparent and proactive way.