I have been contacted by three newsagents in the last two weeks seeking advice and assistance on handing back their Hubbed equipment. each had reached the decision to not continue with Hubbed because of lack of customer interest and lack of revenue. They say that Hubbed is not honouring a promise to take back equipment when the service is not commercially viable.
One newsagent yesterday shared details of discussions with the Hubbed CEO that started well but soon went nowhere with a reported retreat from a claimed pre-installation promise they would take it back. As this newsagent acted on endorsement fro the ANF I suggested they make contact with them.
As I noted at the time of the gushing yet ill considered ANF endorsement of Hubbed, all that matters is what is in any contract you ultimately sign. If what I am being told is true, the contracts as proving problematic for newsagents who want to leave Hubbed. I am told there is a contract for Hubbed and an equipment lease contract in some cases.
I’d urge Hubbed to let newsagents out, take back any hardware and relive newsagents of their contracts.