A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Part 2 of the Bill Express saga

The Age today runs the second part of it’s investigative piece on Bill Express.  It is interesting, but not surprising to see that art least one Bill Express Director blames newsagents, in part, for the collapse of the company.

0 likes
Bill Express

Join the discussion

  1. Michael

    The director is a for fool blaming other people. He is the “Director”, his actions have destroyed his 48 companies no one else.

    0 likes

  2. Dave

    After reading the article, I don’t think he is blaming newsagents at all. I think he is blaming the poor decision of implementing the rebate model in the first place.

    0 likes

  3. Stephen

    Yes I agree he is blaming the rebate system not newsagents themselves. What this guy doesn’t realise is that without the rebate system the network would have never existed in the first place.

    0 likes

  4. Mark

    You’re right Stephen. Also, the rebate was in place when they pitched BXP to newsagents – we did not make them put it in place.

    0 likes

  5. helen

    The simple fact is that if they charged a mthly rental of $550 without rebates to offset it, no newsagent would have signed up in the first place.
    The rebate system is a farce anyway as we never got a single cent for any bill payments we processed as all transaction fees earned goes towards reducing the original rebate BillExp gave us to offset the rental.
    So they keep all the fees they charged the billers in their pockets.

    So what is the Director on about!!!! the rebate system crippling Bill Exp!!!!!

    The only outlay is basically just the equipment/bill payment platform and commissions to ANF.

    Our local council was not on billexp so we enquired about it. The feedback from the council was that it was too expensive to be a billexp biller.
    Hence why the scarcity of billers and so could not compete with Australia Post.

    0 likes

  6. Colin

    Actually, for billiers, it was one of the cheapest payment channels. Speaking as a biller, I can say that billers were looking for (and still are) a competitor for Australia Post for over-the-counter payments. It is better to have some competition in a market like this. If a particular biller found it expensive, then it was probably related to their IT costs to set up to receive bill express files etc. Actual transaction cost to billers was generally cheaper than Aust Post.
    Billers are dissappointed that Bill Express has died and are hoping that someone will come through with another way to allow newsagents to take payments – it still seems like a a good network and a great opportunity if done properly.

    0 likes

  7. paul

    I like the bit where Ian doesn’t know what Hal was up to with the other brother in Asia. Im of the opinion that there is a lot of money out there that they can find and if, as they say something is gona give.

    0 likes

  8. Michael

    Colin, I’m 99% sure I’m not going to ever have bill payment in my store. There is no money in it for us.

    I’m happy to send customers (who are only interested in paying a bill, not paying a bill then purchasing something – it doesn’t happen) because Australia Post sell stationery and cards etc. I’d rather customers not enjoy the AP experience.

    We also can’t sell stamps with a profit so unless things change I’m not interested in bill payment in my newsagency.

    0 likes

  9. Ex Onq

    Bill Express overseas – I know that one of the relations has moved to Singapore for work. I would also assume its for Onq Asia and a lot of money has been moved there as well. The other brother Brian was in Singapore for a while and just adds to the mystery. Wonder how many ex Onq Directors will be travelling there? The only thing I can say I was glad to get out 3 years ago.

    0 likes

  10. daniel

    My guess is everything will be blamed on Hal since he is dead and the others will have the Sgt Schultz defence of “i know nothing”.

    0 likes

Leave a Reply

Your email address will not be published. Required fields are marked *

Reload Image