A blog on issues affecting Australia's newsagents, media and small business generally.

ICYMI: Officeworks had an excellent year

In the Wesfarmers results released Friday last week, you can read about the good year had by their Officeworks business.

Officeworks’ revenue increased 8.7 per cent to $3,029 million for the year. Earnings increased 7.6 per cent to $212 million.

“Officeworks delivered solid earnings growth for the year, supported by strong sales growth, despite some margin pressure from continued investment in price, changes in sales mix and higher supply chain costs.

“Officeworks continued to invest in the every-channel model, including through a new Print and Create website, launch of a Geeks2U subscription program and development of its data and digital capabilities to provide more timely, personalised and engaging communication to customers.”

Here are key pages from their investor presentation, which is available publicly. They speak to focus, which I find useful. Their progress on strategy and outlook are instructive as to opportunities we can consider, regardless of business size.

Officeworks has come a long way in the last few years. What was a struggling business is dominant, almost unassailable in the stationery space that was once dominated in Australia by newsagents


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