A newsagent is a small town handed back their newspaper delivery run after decades of operation. It had been loss making for many years and the publisher offered no pathway to profitability.
The publisher appointed a new ‘distributor’ a local small business owner who was a sub-agent previously. There is history between the newsagent and their former sub-agent.
Today, more than a year after the change, the newsagent receives their newspapers last in the delivery cycle, long after they are open and long after the sub-agent nearest them receives their newspapers. It would take 60 second or less for the delivery agent to drop onn product at the very close by newsagency.
The newsagent, as you’d expect, is losing sales.
The publisher is unable, unwilling or both to resolve the issue in service of customers of the newsagency.
This is a petty dispute with some involved engaging in childish behaviour with little consideration of newspaper customers and basic commercial principles.
Everyone involved needs to grow up.
Gosh I could tell this same story about many towns here in NSW where petty soldiers from the publisher encouraged mistreatment of newsagents who handed their runs back. It was pathetic to see. I really though we had moved on from this. Apparently not.
F*^%ing publisher morons. What do you expect.
Pettiness in publisher offices has always been a thing. It won’t change. Selfish entitled brats who hold a grudge if you ask me.