A blog on issues affecting Australia's newsagents, media and small business generally. More ...

The in-store TVC

scotchtv.JPGSimon at our Frankston store has placed this small screen running a TV commercial for a Scotch paper cutter on the slat-wall next to the cutter itself. The sound and movement from the TVC draw attention to the products – a subtle yet clever promotion.

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Stationery

Supporting Very Special Kids

special_kids.JPGWe have been supporting the Very Special Kids fund raising efforts conducted in association with Tattersalls for years. We display the Pink pigs and other fund raising items in prime position at the counter. Yesterday, I was fortunate to be in the car when I heard an interview on 774 ABC radio Melbourne, on the Conversation Hour, with one of the people running the organisation.  It was moving listening to the work they do with families caring for children with life threatening illnesses.  Knowing more about the box of pink products at the counter takes it being beyond another counter-top fund raiser.  I am proud newsagents are supporting Very Special Kids.

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Social responsibility

House & Garden South Africa

fhn_housegarden.JPGConde Naste’s House & Garden South Africa is the latest title we have added to our House & Garden range. This is another brand we are building with multiple editions. This approach has worked well for us with Vogue, Bazaar and others. By building around a respected brand we can demonstrate a depth which other retailers in the magazine space will ignore.

We see ourselves as magazine specialists and make ranging decisions accordingly.

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magazines

Promoting Home Beautiful

fhn_home_beautiful.JPGHome Beautiful is the poor cousin of the in the Home and Lifestyle magazine category. It is often beaten for display space by Notebook, Real Living and Vogue Living. The latest issue of Home Beautiful, out Monday this week, came with good collateral to support a $40,000 new kitchen competition.

Good collateral means that Home Beautiful gets a good position and, hopefully, a good sales boost.

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magazines

Kudos to the Trading Post

trading_post_offer.JPGThe Trading Post is running a good competition at the moment offering a $1,000 prize to the newsagency which submits the best idea for how they would invest $1,000 in their business. I like the competition because of the opportunity for newsagents to engage with their staff in how $1,000 could be invested to improve the business.  Any discussion about how to improve the business has to be worthwhile.

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Newsagency challenges

Kevin and newspapers

Speaking at the PANPA newspaper publishers conference on the Gold Coast yesterday, Prime Minister Kevin Rudd said he was the only member of the family reading newspapers.  This from the ABC report:

“But I am the ‘last of the Mohicans’ in our family,” he said.

“Neither my wife or any of my three kids read a newspaper. They read it all online. And that’s just the way it’s been for the last several years.”

Yet our shop-fits continue to reflect the view that the best retail space belongs to newspapers and magazines and that this space is best filled with purpose built units which cannot be easily changed with the times.  If the Prime Minister is talking about change then maybe we do need to take notice.

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Media disruption

Covering the electronic newspaper

The San Diego Union Tribune has published a good report on the launch yesterday of the Plastic Logic device.  This report provides context for people new to the news about reader devices and electronic newspapers.  The rate of disruption to the print media business appears to be increasing if the media coverage of developments is anything to go by.

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Media disruption

Horoscope magazines dead in the water

horomags.JPGSales of horoscope magazine titles have all but collapsed based on data I see. Year on year falls of 33% in sales are not uncommon in newsagencies. The situation invites newsagents to cut the category. Sometime soon we will have the guts to take such initiative and finally realise that it is our cash, labour and real-estate being invested in some dying magazine categories.

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magazines

Phone magazines

phone_mags.JPGThese two top selling computer magazines show, again, how far off their original track they have got. While there are some purist computer titles still around, they are few and far between. APC and PC User are all about gadgets. People interested in computers have stopped buying them.  We almost need to locate them with T3 and other gadget titles.

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magazines

Electronic newspaper a step closer

Plastic Logic has launched a plastic electronic reading device which is set become a platform for electronic newspapers and magazines. The press release from the company says that users can connect the device using wireless technology. This new product launch is getting plenty of favourable press. Click here to see the International Herald Tribune story. YouTube has footage showing the flexibility of the screen:

Plastic Logic is right to call this a game-changing device. The scenario here, if it plays out as far as current day technology is capable, a consumer will buy a device and pay for a subscription. The device is updated during the day with content from newspaper and magazine publishers. The current supply chain is out of the loop on this as it is a publisher / consumer relationship. It makes sense. This is where the technology is leading the relationship.

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Media disruption

Promoting the website

storylinks.JPGToday was the first time saw the redesigned Daily Telegraph newspaper in person. They are promoting their website at the top of every page.

Many stories also mromote extra content online.

While the Telegraph is not the first newspaper to make this move, that they have demonstrates the commitment by News Limited to leverage growth for their online offer off the back of the currently successful print product.

Newsagents with an online presence ought to be actively promoting this through their shops. However, the key is that the online presence is different to what one experiences in-store – as it is with the Telegraph.

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Media disruption

Why we need cupcakes

dad_cake.JPGI saw a display of these Father’s Day themed cupcakes at my local cake shop on Sunday. In the time I was there, six of the ten customers bought one or more of the cupcakes along with what they came to buy. What a perfect up-sell. One of the team told me that they do this for other holidays and seasons in the year.

Beyond the cupcake itself, which was delicious, there are several levels on which this works. It is an easy basket build; the margin is good; it shows the shop as local and connected; and, feels good.

We newsagents need to find our own cupcakes – things which connect with seasons and events, are an easy basket build, have good margin, shows us as conncted and feels good.

While finding our own cupcakes is a challenge, it is a worthwhile goal.

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Newsagency challenges

Cheaper than newsagents

future_press.JPGWhile on Future publishing, their website makes a strong pitch to lure consumers away from the retail channel. It is one thing for them to promote their online subscription service and another entirely to discredit their retail partners.  I have reproduced part of their pitch here.

Newsagents operate with slim margins with a fixed cover price and with a supply model which does not reward entrepreneurship. If Future was smart, they would look at the magazine supply model and create a more businesslike relationship with retailers around driving sales. This would certainly be better than whacking them as they do at their website.

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magazine distribution

T3 now in compact form

T3, the guys gadget magazine, has launched a compact edition in the UK exclusively through WH Smith stores. As the company press release says, this is a first for mens magazines. I am not a fan of compact editions in newsagencies. There are display issues as well as the cost of additional stock.

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magazines

Newsagent TV commercial update

I have been in Sydney today working on the TV commercial for newsagents.  The challenge at the moment is to get the right voice to read the script.  The ideal actors cost thousands to read.  We have a shortlist which will be finalised prior to the recording session tomorrow afternoon.  Because of delays finding the right voice, the commercail will now not start airing until September 21.

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newsagency marketing

Real Life Bugs and Insects

bugs_insects.JPGThe Real Life Bugs and Insects paperwork released today is sure to be a hit, especially with the dead insect included with each part.  We have it at the front of the shop to connect with the TV campaign supporting the launch – although I have not see this and don’t therefore know if newsagents are tagged.  Regardless, we have high hopes for the initial issues.

Retail real-estate is going to be a challenge between now and early next year.  Diaries are in, calendars too as well as some Christmas product.  Finding space to professional display products like Real Life Bugs is difficult in newsagencies.

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magazines

Promoting Women’s Health

fhn_whealt.JPGWe are promoting Women’s Health at the front counter at Forest Hill this week. The free fitness book – 31 Days to Your Best Body – with this issue is a nice giveaway and meets the requirements for this premium space. Women’s Health is an easy title to promote – the category is strong and the brand one of the best in the category.

We have a low hanging fruit approach to decisions like this – it is easier to drive greater success from a successful title than a low volume title.

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magazines

Free Andre Rieu tickets

big_rieu.JPGWe are actively promoting September’s BIG Crossword magazine from Lovatts because of the Andre Rieu tickets being given away in a competition. This is a competition which connects well with our demographic. It also connects with our strong crossword sales – more than $30,000 a year. Newsagents serving an older demographic or with strong crossword sales ought to get behind this. This is an ideal counter offer. It will equally work well promoted with the daily newspapers. And before anyone asks, the folk at Lovatts have not suggested I promote this.

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magazines

Newsagent conference opportunity

Newsagents interested in a hands on look at the newsXpress marketing group are welcome to consider attending the two conference on the Gold Coast in two weeks. The agenda offers practical sessions mixed with newsagent presented content as well as authoritative keynote speakers. While numbers are excellent, several spaces have been reserved for non newsXpress members considering the group to participate. Click here for a black and white version of the conference brochure.

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newsagency marketing

Is there a magazine in this?

good_food.JPGWatching sales of The Age Good Food Guide this week, I wondered whether there is a magazine in this brand. With good sales in Melbourne and Sydney for the Good Food Guide brand I would have thought that it is an opportunity worth researching. Food titles are strong and the cross promotion opportunities in the Fairfax papers and websites excellent. I am not advocating another food title, just curious as to whether it has been considered.

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magazines

Lazy browsing

hiding_mags.JPGI encourage people to browse magazines, no matter how long they spend reading. My only (mild) frustration is when they put the magazine on the shelf away from where they found it. The other day I found a copy of Muscle Car magazine between two stamp magazines. It is like they are ashamed to be seen reading the title and slink away to a corner, where our stamp magazines are located, for privacy. Maybe it’s not that, maybe it’s just laziness.

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magazines

Magazines the future of newspapers?

Wired magazine published an article yesterday by Meghan Keane which asks whether the future of newspapers is high-end magazines.  The article was prompted by the launch this week of WSJ, a magazine to accompany The Wall Street Journal.  One only has to look at how magazine inserts here in Australia are used to drive retail as well as home delivery sales.  Fairfax has had considerable success driving sales of The Age, the Sydney Morning Herald and the Australian Financial Review with high-end magazines.  While managing these thick magazine inserts is not without its problems, there is no doubt consumers look for them.   They are an important part of the mix to support newspapers in the face of other challenges.

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Newspaper marketing

Buying by event

bbq_frank.JPGWithin a season like Father’s Day we can either display everything we have as a broad offer or segment our displays by theme or use of the gifts.  The photo shows one such segmentation our Frankston team created around BBQ gifts.  This brings together products from several suppliers including a BBQ themed Father’s Day card.  The challenge is whether to theme for Father’s Day like this or place the whole offer together.  We are lucky at Frankston to have the room to do both, our theme displays work well on a column in the shop while the broader display works on tables nearby.

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Gifts

Featuring Top Gear

topgear_oct081.JPGThe team at our Frankston store created a this display to support the latest issue of Top Gear.

By using a monochrome background, the Top Gear product available for purchase from the middle of the display really stands out as a clear call to action. The display is more attention grabbing in person than in the photo.

Top Gear has to be the launch of the year. Sales are excellent and the support from ACP Magazines fantastic.

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magazines