Many newsagents have reported that they have not received electronic invoices from Network Services for magazines due to arrive tomorrow. The files should have been received by now. No one at Network Services is responding.
Given the IT meltdown that occurred at Network this week, the company should have taken extra care with files to be sent Friday plus they should have had help desk staff working Saturday.
Unless there is something I and many newsagents are missing this looks like appalling customer service by Network. Publishers with titles coming out Monday will suffer.