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WA Government announcement for Lotterywest retailers

Mark Fletcher
June 6th, 2019 · 7 Comments

The WA Premier made an announcement today of initiatives supporting lottery retailers.

  • Retailer commissions on Lotterywest sales to increase by 10.8 per cent from December

  • Lotterywest to roll out package of initiatives to boost sales and create long-term retailer sustainability for small businesses

  • New initiatives will ensure Lotterywest can continue to support WA community through grants program, which delivered $260 million back to the community in 2017-18

Premier Mark McGowan today announced that retailer commissions on Lotterywest sales will increase by 10.8 per cent from December this year, helping small businesses.

This will increase the total gross commission for retailers from nine per cent to 10 per cent, which is a 10.8 per cent increase overall, ensuring Lotterywest continues to pay the highest retailer commission in Australia.

The increase will form part of a package of initiatives designed to boost sales of Lotterywest products, ensuring long-term retailer sustainability and a strong return for the Western Australian community through Lotterywest grants.

Here is the email sent to Lotterywest retailers:


Today the McGowan Government announced that we are developing a package of initiatives to support retailers.

This includes an increase in gross retailer commissions from 9% to 10% for most games (excluding Cash 3, Super66 and Scratch’n’Win) which will come into effect from December 2019.

As a Lotterywest retailer, you are important to our business success and we are committed to assisting you where we can in these challenging economic times.

Over the coming months we will engage with you and other key stakeholders on the shared issue of sustainability, to work out what these initiatives will look like and seek feedback.

For more information, please read the full media statement. I have also included the Premier’s personal letter you received yesterday.

Your Retailer Relationship Officer is available to answer any questions you have. You can also contact our Customer Services team on 133 777 or

This is a significant project for Lotterywest and we look forward to working together to build a sustainable retail network, so we can continue a strong return for the
WA community.

Kind regards

Susan Hunt PSM
CEO Lotterywest and Healthway

Questions and Answers

What is the new commission rate going to be?
The new gross commission will be 10% for all games excluding Cash 3, Super66
and Scratch’n’Win because these are inclusive of commission.

When will we find out more about the initiatives?
We will send you an information pack detailing these initiatives over the coming weeks.

Will there be a price rise and what should I tell my customers?
There will be a price rise from December 2019. Further information will be provided closer to this date, which will include what you need to tell customers and when.


Category: Lotteries

7 responses so far ↓

  • 1 Rui // Jun 7, 2019 at 9:00 AM

    Much better than the Lott


  • 2 A. Newsagent // Jun 7, 2019 at 11:08 AM

    Will WA agents have to tolerate the same stand over bullying that Tatts outlets have to now endure. It feels like we are being treated like school children having to perform to please the master.


  • 3 Amanda // Jun 12, 2019 at 2:58 PM

    so WA agents will receive a 30% greater commission rate than NSW agents currently receive.


  • 4 Mark Fletcher // Jun 13, 2019 at 7:30 PM

    So? Lotterywest is state owners. The labour government, in this decision, delivers an election promise.


  • 5 Graeme Day // Jun 13, 2019 at 7:47 PM

    Mark the settings of fees and commissions have nothing to do with Govt, even when it is a State sovereign enterprise such as lotteries It is a Public Service budget issue. The Labor or Liberal influence is nil.


  • 6 Mark Fletcher // Jun 13, 2019 at 7:49 PM

    Graeme, the government has re populated the leadership of Lotterywest. They made several specific election promises and have acted to deliver on them.


  • 7 Graeme Day // Jun 13, 2019 at 9:57 PM

    Thanks for the specific circumstances re W.A. and the Govt election promises. I have only NSW experience and State Govt NSW Lotteries were legislated and the content of arrangement could not be altered only additional compensation such as when the sale went through to Tatts such as comfort zones in time for adjustment and subsidies for fit outs and extensions of time etc which are outside of the actual lottery Act. which is still on going. They are the only elective issues in NSW.


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