A blog on issues affecting Australia's newsagents, media and small business generally.

Is theft in retail on the rise?

I have noticed an increase in complaints about theft by shoppers in recent months, so much so that I wonder if this is a wider challenge for retailers.

My information comes from retailers I speak with and small business retail discussion groups I am part of. But it’s not that big of a pool considering the number of retail businesses in Australia.

So I pose the question today: in your business, are you noticing more theft by customers than previously?

While there are steps we can take to mitigate the situation, often they are considered only after a theft experience.

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theft

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  1. Amanda

    I am glad you posed this question. I am in regional NSW and here all of us retailers have been discussing it. Mainly from outsiders. I am now stocktaking ore often to get a better understanding. I think in my shop it has more than tripled this year.

    1 likes

  2. Michael

    I reckon theft here is double what it was last year from the small stuff like chocolate bars to gifts worth more than $100.

    1 likes

  3. Peter

    It feels like it is. We are suburban. Papers and magazines are the main things stolen here.

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