A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Getting extra value from Symply Too Good To Be True 6

symply6-tactical.JPGOur team at Forest Hill placed Annette Sym’s Weight Loss Journal next to Symply Too Good To Be True 6 which was released last Friday and guess what – the weight loss journal is selling too!  Other stores are reporting good sales of Symply Too Good 1 through 5 along with number 6.

Selling 30 copies of a $28.00 publication and delivering $210 in gross profit even before paying for the stock is an excellent story.  And to think that some newsagents early returned the title saying it would never sell!

Annette has sent me a PowerPoint display for use on in-store screens.  Email me if you would like a copy.

0 likes
magazines

3D magazine cover looks great

home-cinema.JPGThe 3D cover on Home Cinema Choice looks fantastic.  This is why I placed it above the Herald Sun on our main newspaper stand.  Many times more people will see this cover from this location – in the traditional magazine fixturing the 3D effect is lost.

All I want out of the tactical placement is a few impulse purchases of the magazine.  It works especially well in a peripheral vision sense.

0 likes
magazines

Network Services working through handling the NDD transition

Network Services has been talking with the various software companies about how to best handle the transition of titles from NDD to Network where the recall date is beyond the last day of trade for NDD.

To their credit, Network has sought input from the software companies on transition options.

Earlier today is a surprising move, POS Solutions published the correspondence from Network.  They have published a request sent from Network to them for input.  It is not a statement from Network as to how they will handle the situation.

My personal view is that POS should not have published this communication as the approach canvassed is far from certain.

0 likes
magazine distribution

Slow cooker opportunity today and tomorrow

slow-cooker-cookbook.JPGA Current Affair tonight on the nine network has a story on the slow cooking phenomenon.  We are leveraging the promotion of the story with a display at the counter of the Women’s Weekly Slow Cooker Cookbook from ACP.  Our plan is to leave this up until Monday.  We have let our team members know about tonight’s story – for the opportunities they have of talking with customers.

While sales for Slow Cooker have been excellent since its launch months ago, I suspect there is still good money to be made off this title.

0 likes
Newsagency opportunities

Tasmanian Life changes magazine distribution rules

tasmanian-life.jpgNewsagents in Tasmania yesterday received an email from Jonathan Mathys, the editor of Tasmanian Life, setting out the new trading terms relating to the title which used to be distributed by NDD.  The email announces that the next issue of the magazine will be delivered, starting today, by a courier company.  There is no invitation to open an account, just a decision by the publisher.

Judging by communication I have received, the email has not gone down well. The issues raised with me are:

  1. Lack of agreed terms.  There is no contract, no request to accept supply.  An assumption has been made that newsagents will take the stock.
  2. Supply volume.  The last supplied NDD volume will be shipped.  This will not reflect adjustments since made by newsagents.  While there is a credit / returns process in place, it’s more work for those involved.
  3. Margin.  33% if you pay within 3 days if invoice.  25% if you pay within 14 days of invoice.  Invoices are sent electronically within 24 hours of delivery.  There is no comment about the margin if you do not pay on time.
  4. Returns.   You hold the unsold stock until the next delivery, eight weeks later, when it is collected. You are given a credit against supply for the returns.  No early return.

To their credit, the email outlined some good marketing initiatives.  It also forecast a rewards program offering cases of beer and weekends away.  I suspect that newsagents would prefer margin since you can’t bank beer or a weekend away.

I like Tasmanian Life.  It’s a good publication for Tasmanian newsagents. I think that the transition from NDD to an in-house managed operation has not been handled as well as it might has been for newsagents.

I understand that the closure of NDD leaves magazine publishers to come up with distribution solutions which work for them.  It is important that they consult widely with their newsagent customers otherwise they risk alienating their retail network and losing sales.

0 likes
magazine distribution

Driving MasterChef magazine sales

counter-papers.JPGThis simple placement of MasterChef magazine at the counter is driving excellent results in one of my stores.  We have now sold out of the latest issue three times over and are chasing more stock.  This is an example of a tactical placement working well and driving excellent business.

MasterChef is not the only title to benefit from this high profile location.  We are ruthless though – giving a title one day to prove itself here.

0 likes
magazines

Print on demand book machine

Check out this video of the espresso print on demand book machine.  According to the New York Observer, there are 37 in operation around the world and another 14 planned.

While the economics mean the machine is currently only of interest to large stores, technology evolves.  Think of how this could work for special interest magazines.  We could pull digital stock direct from publishers.

0 likes
Book retailing

Do you have too many backyard and garden magazines?

outdoor-mags.JPGNewsagents should check their shelves and see whether they have these titles: Green Garden & Home, Backyard & Garden Design Ideas, Backyard Landscapes, Good Garden Design and Outdoor Entertaining. They are all from Universal Magazines, part of their Backyard range and they all fit within a small category niche within the magazine department.

Five titles from one publisher makes it difficult for other publishers in this niche. It makes me wonder if this is a strategy from Universal, publish a bunch of titles in a niche as a kind of land grab. That is only speculation though as I am not privy to their strategy.

I’d encourage newsagents to check their shelves and then check sales data. If you have these five titles or even four, you have to ask yourself if you could achieve the same sales with one or two titles less.

Given that a magazine pocket in a shopping centre newsagency needs to return at between $8.00 and $15.00 a month in margin to cover its costs, it is appropriate that we ask ourselves if we have too many magazines in a niche.

Magazine distributors and magazine publishers have a commercial, ethical and moral obligation to newsagents to use our limited space efficiently. After all, we carry the cost of labour, real estate, returns freight and theft. In the case of titles with a greater than 30 day on-sale, like some of these, we also become the banker as it is our cash which is at risk which we have the stock.

The five magazines from Universal in the one niche is concerning. I have written about it this morning to ensure that newsagents are better informed.

But back to the question – Do newsagents have too many backyard and garden magazines? If I had all these five titles in my store the answer would be a resounding yes!

0 likes
magazine distribution

Plenty of newsagents at Melbourne Gift Fair

At our Tower Systems gift shop software stand at the Melbourne Gift Fair we saw plenty of newsagents over the last five days.  Some were first time attendees looking to expand their retail ofer while others were seasoned hands looking to expand well established gift departments.

While I do not yet have attendance numbers, my feeling is that newsagent numbers are up on previous years.  This is good news for the newsagency channel.

The most recent sales benchmark study also shows good growth from gift sales in newsagencies.

There is no doubt that gifts present an excellent and somewhat easy opportunity for newsagents to grow sales and extend the shopping basket.  The category is also presenting an opportunity for some newsagencies to devolve from the traditional newsagency to a gift shop with a selection of magazines.

Given that we sell 50% of cards sold in Australia, selling gifts to go with the cards makes sense.

The gift channel is maturing too with a better approach to electronic invoices evolving over the last year.

0 likes
Gifts

Promoting That’s Life at the counter

thatslife-aug2010.JPGWe are promoting That’s Life at the counter in support of the $30,000 in cash up for grabs.  That’s Life responds well to counter space – especially when there is a premium offer.  But you have to watch your customers.  I caught one yesterday morning trying to sneak a look for the gold or silver bar.  That’s Life and the $30,000 in prizes is also being on in-store newsXpress radio in a move designed to drive impulse business.

0 likes
magazines

Promoting Notebook magazine

notebook-aug2010.JPGWe have this in-location display for Notebook plus a couple of pockets located above the weeklies.  Like in my previous post this morning about Weight Watchers magazine, Notebook performs very well in both locations and for the same reasons.  This latest issue of Notebook is bagged so I will be interested to see if that affects sales.

0 likes
magazines

Good sales from Weight Watchers magazine

weightwatchers-aug2010.JPGWe are promoting the latest issue of Weight Watchers magazine with an in-location display as well as co-location in a couple of pockets above our weekly magazines.  Nothing new here, we do it every month – because it works a treat in both locations.  We get our regulars in the regular place and our impulse purchases in with the weeklies.

0 likes
magazines

Promoting Take 5 with newspapers

take5-aug2010.JPGWe are promoting Take 5 magazine in its usual place as well as next to our main newspaper stand as shown in the photo.  While the dump bin display is not as professional looking as we would like, it was the best way we could display volume given the free pack of mentos gum bagged with the magazine.  Our placement and easy access display will hopefully drive incremental business.

0 likes
magazines

Selling magazines without marketing collateral

dolly-august2010.JPGThe latest issue of Dolly magazine came out today without any collateral, not even a poster.   I am not sure if we missed a collateral delivery or if the title is slated for promotion later in the on-sale.

No matter, we created our own by copying the cover for the in-location display in the photo.  We expect to leave this display up for a week.

Promotion is vital since teen magazines are struggling at the moment.

0 likes
magazines

Newsagents disadvantaged in returns processing

Newsagents are billed for magazines supplied right up to the end of the month but the cut off for returns credits is usually between four and six days before the end of the month.

I heard from a newsagent yesterday about their frustration with Gordon & Gotch.  They have a floating end of month cut off for returns and they do not let newsagents know the date.  This denies newsagents the opportunity to better manage cash flow.

With the magazine supply to newsagents not declining in line with overall magazine sales decline, attention to cash flow management opportunities is mission critical to newsagents.

Magazine distributors must know about the situation – they see how many newsagent accounts are closing each month.  Yet when they have a conversation with newsagents about the cash flow challenges of the magazine supply model they usually talk about it as if it is only a problem for the newsagent talking with them.

In one store, magazines from one distributor were cash flow negative for nine months out of the last twelve.  This situation is unsustainable. The distributors can take action to resolve it but don’t.

I am concerned that the newsagency channel will reach a point where  it collapses because of the expensive and challenged magazine supply model.

The inequity in the timing of accepting returns for credits in a month is just one example of many disadvantages newsagents face with the current model.

0 likes
magazine distribution

Check where you have Prevention magazine

prevention-success-aug2010.JPGOur placement of Prevention magazine on the flat between Women’s Weekly and New Idea is working very well for us.  I’d encourage newsagents to try this.  While the title sells well from the health section, it is this high traffic tactical location placement which is driving excellent business for us.

If do you do try this, remember how many copies you place so that you can measure the success of the placement.  Give it three or four days – if you are getting results keep doing it and if you are not try another title.

This is a perfect example of driving basket size.  New Idea, Woman’s Day and other weeklies are the big traffic drivers, what you place on either side of them will drive the basket efficiency you achieve with them.

0 likes
magazines

Finally, Good Food magazine can be browsed

goodfood-aug2010.JPGIt is good to see that the latest issue of Good Food magazine is not sealed in a plastic bag as it has been for recent issues.  This browser friendly version of the title is being promoted at two locations this week – with weeklies as well as in the food section.  If space permits, we are likely to run a promotion at our newspaper stand over the weekend.  Good Food is a good magazine at a good price point in a strong category.

0 likes
magazines

Promoting Donna Hay magazine at the counter

donnahay_august2010.JPGWe are promoting the latest Donna Hay magazine at our main sales counter this week.  The stunning cover is attracting interest as is the free bag on offer as part of a newsXpress promotion.

We are also supporting Donna Hay with multi pocket placement in our food section as well as a single pocket placed with our women’s weeklies titles.  This is the same approach we have used with success for Donna Hay for a while.

0 likes
magazines

Australia Post partners with OfficeMax

OfficeMax and Australia Post have done a deal whereby the Australia Post brand is being used to sell to launch an online office products store operated by OfficeMax.

This is a great leg up for OfficeMax as they can rely on the respected and proteected Australia Post brand to drive the business.

It is also another example of Australia Post leveraging its government ownership to take business from independent retailers like newsagents.

Sadly, the current and previous governments have not had the guts or desire to stand up to Australia Post and keep it focused on being a postal service rather than a commercial brand taking business from family run businesses like newsagencies.

If we were smart as a channel we would protest long and loud about this and fore the politicians to make a policy decision which stops Australia Post taking food off our tables.

0 likes
Australia Post

Cafe subscription promotion from News Limited

News Limited is running a cafe subscription promotion unlike any I have seen in the newsagency channel.  The number of titles per day varies by cafe.  Even the days of week of the offer varies by cafe.  This appears to be a very flexible subscription offer.

Some newsagents I have spoken with have seen full price sales migrate to the News Limited offer.  Not only do they lose the full margin sales but they have to provide a higher cost delivery service.

0 likes
newspaper home delivery

The greens and small business

I made contact last week with the three major politiccal parties to ask about small business interest and policies.  Only the Greens have responded.  They sent a copy of a media release from July 28, 2010:

Greens promote small businesses
Media Release | Spokesperson Bob Brown
Tuesday 27th July 2010, 12:00am

Australian Greens Leader Senator Bob Brown today launched a suite of measures to assist small businesses.

The launch with ACT Greens Senate candidate Lin Hatfield-Dodds was at a restaurant in suburban Canberra.

Senator Brown said that small businesses were the power-house of employment in Australia, providing jobs for 5 million people.

Senator Brown is advocating a change to banking laws to help small businesses and flagged new opportunities in the energy efficiency and renewable energy industry.

“Our measures will help small business access credit, following the downturn in the global financial markets and promote new clean energy opportunities.

The Greens initiatives include:

  • Legislation to require lenders to offer small business ‘fixed interest gap loans’ with an interest rate set at a negotiated margin above the lender’s cost of funds.
  • Capped exit fees on loans to small business at the cost to the lender of the early termination.
  • Support for the introduction of portable bank accounts to promote competition.
  • Boosting the renewable energy efficiency with a national gross feed-in tariff to create new opportunities in the solar photovoltaic sector.
  • An energy efficiency target that will create demand for energy efficiency certificates to be met by new small businesses conducting energy efficiency audits and upgrades in the residential, commercial and industrial sectors.

“The Greens have a strong record in the Senate of supporting small business across a range of issues including anti-competitive pricing and superannuation,” said Senator Brown.

“The Greens will be a voice for small business in the Australian Senate in the face of the powerful lobby of large corporations and the mining industry.

I especially like the first two bullet points in their list. It is good to see a party actually talking about small business in the election campaign.

0 likes
Newsagency opportunities

Monument magazing land grab

monument-agu2010.JPGI love it when merchandisers visit and make a change without getting permission which impacts another publisher, a change for which they are probably paid a fee.  Look at the photo and the hearder card inserted for Monument magazine.

The folks at ACP should check the photo carefully – maybe a call to the merchandising company is in order.  They may listen to you.

0 likes
magazines

Promoting Home Beautiful at the front of the newsagency

homeb-aug2010.JPGThe new issue of Home Beautiful went on sale yesterday we we decided on a display out the front of the store, facing into the mall.  This is in addion to placement in with our interiors titles.

We were short of stock for a full display and, as the photo shows, added a column of Better Homes & Gardens and Burke’s Backyard – both titles which could reasonably be purchased with Home Beautiful.

0 likes
magazines

Good Health responds to promotion

goodhealth-aug2010.JPGOne magazine which is responding well to promotion is Good Health.  We have the display in the photo placed at the entrance to the women’s magazine aisle.  This is what people see when they enter the aisle.  This afternoon I saw the perfect example of this display working.  A customer walked in, picked up a newspaper, walked toward the weeklies, noticed the display, browsed the title, picked up a weekly and then went back and picked up Good Health for purchase.

Watching customer behaviour is important in assessing interaction with displays.  I want to see interaction and then measure sales.  Without these the display is useless to me.

0 likes
magazines