A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Month: November 2009

Promoting marie claire

fhn_marie_claire_nov09.JPGWe are promoting the new issue of marie claire on an aisle end this week.  This display fronts our two main magazine aisles.  We were fortunate to receive some excellent collateral with which to promote the title.  This is the location we would have used for Australian Women’s Weekly had they promoted the title in the first two weeks of the on-sale.  I mention that because good collateral is key for the first week or two of any monthly.  Collateral arriving later than that is of little value.

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magazines

Newsagents lose out on Best Bets move

Some newsagents who have received 25% from the sale of Best Bets for decades had their return cut to 12.5% when the title moved from NDD to Fairfax.  The same has just happened with the move of National Trotguide and Greyhound Recorder.

Publishers need to more fully research the implications of moving from one distributor to another.  A cut in margin by 50% would make many titles loss making and leave newsagents to question the value of carrying the affected titles.

As one affected newsagent told me today:  the “distribution system” as it is called is sick and newsagents are suffering.

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magazine distribution

Moving the Dolly magazine promotion

fhn_dolly_nov09a.JPGTo make way for Family Circle at the counter, we moved our Dolly display to the entrance to our main women’s magazine aisle.  This stand from ACP makes it easy for displaying titles with free gifts – especially titles which appeal to women given the location.

It also puts the Twilight themed Dolly in front of shoppers who may not have vivited for a magazine purchase.

fhn_dollynov09b.JPGThis second photo shows the back of the stand.  You can see that we are also pitching Dolly to shoppers as they leave the magazine aisle.  Too often these merchandise display stands from ACP are only used on one side.  Use of both sides drives better sales.

While there is a bit of work involved in moving a display from one location to another, we find it worthwhile.  It freshens the offer and helps us balance titles we are promoting.  We make these decisions based on what we know about our customers and not because of demands from publishers.

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magazines

Promoting Family Circle

fhn_famcircle_nov09.JPGWe are promoting the Christmas special edition of Family Circle magazine at the busiest point on our counter this weekend.  I expect this to work well for us as an impulse purchase – it did last year from this same location.  We will leave Family Circle in this location until at least Monday with a view to bringing it back later in the on sale.

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magazines

Placing The Monthly with the Herald Sun

monthly_nov09.JPGWe are embracing irony by placing the latest issue of The Monthly – with the story about James Murdoch and the Battle for the Future of News – above the Herald Sun in our main newspaper stand.  The Monthly continues to produce xcellent covers with terrific visual cut-through.  Sales for The Monthly continue to be strong for us.

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magazines

Anyone got a News Limited contract?

I’d be interested in seeing more copies of News Limited contracts so I can assess for myself their offer to newsagents.  Fax: 03 9524 8099.  Email: mark@towersystems.com.au.  I’ll maintain confidentiality.

UPDATE (17:29 6/11): Thanks to everyone who has sent through contracts.  I have a good selection to look over.

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newspaper home delivery

Reducing magazine space in Frankston

frank_remove_magz.JPGWe have reduced magazine space by 30% at our Frankston newsagency with the removal of a unit which covered the area in the middle of the photo.  We have also removed our purpose built newspaper unit.  Thanks to a change in the way we display titles, this will see a reduction in magazine range by just under 20%.

The bare concrete will be carpeted Monday and we will then have a second dance floor in this business which can be easily reconfigured for key seasons and used for high margin gifts at other times of the year.

The new open space makes the shop brighter, easier to shop and easier to zone.  Zoning is crucial in retail yet a challenge in most newsagencies because of old purpose-built fixturing.

Given how we will configure the new space as well as magazines and newspapers, we will be drawing more customers deeper into the shop and thereby giving them more impulse purchase opportunities.

As part of the magazine and newspaper units coming out this week, every magazine was moved and many were moved a second time.  The result is a new layout with which we are very happy.  We have kept space for tactics we know work like a column of crosswords next to women’s weeklies, a column of food titles in with women’s weeklies, beacons branding and full waterfalls to denotes the start of some new segments.

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magazines

When the magazine poster becomes the product

fhn_empire_poster.JPGThe poster for the latest issue of Empire magazine is saleable based on the interest from customers for posters for Girlfriend, Dolly and other titles recently featuring Twilight relates images.  While the poster is promoting the collectors issue of the magazine, I could easily offer this as a collectors poster.  We are planning a Twilight display covering magazines, the game, the puzzle, the calendar and gifts so the poster and other collateral will be put to good use.  Whether to offer this and other Twilight posters for sale is a moral dilemma I am sure other newsagents face.

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Ethics

Moving stock in a newsagency drives sales

fhn_prev_bhg_nov09.JPGWe have moved stands promoting the latest issue of Prevention, Better Homes and Gardens and Family Circle to the corner of the counter at our newsXpress Forest Hill store which customers approach as they leave our busiest magazine aisle – women’s titles. Both stands were located next to newspapers, a space now occupied by the ACP Magazines basket builder stand. This move will present all titles involved to new customers.  It is part of our commitment to be always moving stock to combat store blindness. The stands will stay here for at least a week.  we track success by counting stock in each pocket.

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magazines

Promoting a calendar of the week

frank_calweek.JPGOur Frankston team is enjoying considerable success with their calendar of the week promotion.  This passive offer has resulted in good impulse business in recent weeks.  It has featured the Michael Jackson calendar and a Twilight themed calendar.  The choice is always relevant.  For example, this week’s calendar, from Hallmark, connects with breast cancer.  It has been located adjacent to the Australian Women’s Health Diary.  While counter space is in demand, this is one local promotion which is working well.

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Calendars

Green magazine sales flat?

green_magazines_oct3009.JPGMaybe it is just us but sales of green related magazines are down following a year of good results.  We created the green section in the photo in among our home and living titles, opposite our women’s weeklies section.  It has performed well until the last couple of months.  The performance of green titles is outside the trend of other magazines in our newsagency.  Green Living appears to have suffered the most in the slump.  G Magazine is performing the best.  Maybe the range is too extensive for such a small interest area.

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Environment

Back to the future at Gotch?

fhn_gotch_overseas.JPGLike many newsagents I suspeect we received plenty of new overseas titles today.  Too many for my liking.  These are titles with high cover prices and with very limited appeal.  Titles like: Reef Life, Hair Showcase, Beautiful Baths, Film Comment, Romance Special and plenty more.

Newsagents don’t have the space or the cash flow to support new unwanted stock of the volume sent out today by Gotch.  We need a penalty process which protects the newsagent network abuse.

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magazine distribution

Family Circle Christmas issue out now

fhn_famcircle_nov0409.JPGWe are promoting the Family Circle Christmas issue (out today) next to our main newspaper stand as well as in a full waterfall display in our women’s weeklies magazine section.  We will move this title two or three times over the next few weeks.  We took the same approach last year and sold out.

With Family Circle only publishing for special seasons it is important to get it in front of customers elsewhere as they are less likely to  look for it.  Our goal is to sell out before the end of the month.  We have ordered extra stock.

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magazines

Moving Australian Women’s Weekly

fhn_aww_nov0409.JPGWe have relocated our ACP Magazines basket builder unit to next to our newspaper stand.  As the photo shows we are using this location to try and drive sales for the Australian Women’s Weekly.  We are now into the second week of the on-sale for this issue and have not been provided any significant collateral with which to promote the issue – hence our local initiatives.  We still have AWW featured at the entrance to the women’s magazines aisle – the newspaper stand appeals to a different mix of customers.

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magazines

Promoting Dolly sunglasses and a fedora

fhn_dolly_nov0409.JPGWe are promoting the latest issue of Dolly magazine (out today) at the counter because of the premium gifts accompanying the title. Historically, Dolly has not been an impulse purchase for us.  Their recent gift strategy has seen this change.  The gifts set a benchmark and an expectation which will be a challenge to maintain.  I expect this latest issue of Dolly to move quickly because of the relevance of the gifts to the target reader.

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magazines

The newsagent role in replacing the Trading Post

mo_nov5.jpgMelbourne Trader, the first Trading Post replacement, distributed with the Melbourne Observer, hit the streets a week ago.  Former Managing Director of The Age, Stuart Simson is talking up his plans to launch Trading Mart into the classifieds space.

Outside of a common cover price, the two offers are quite different.  The Observer offer is made on the back of a successful weekly newspaper with a history of free classifieds.  The Trading Mart offer is the traditional Trading Post offer – pay only for ads which generate a sale.

Classified advertisements have moved online worldwide and they are unlikely to return to print in a stand alone form like the Trading Post.  Trawling a newspaper for items to buy or sell is so yesterday and so environmentally unfriendly.  People like the ability to search and other facilities with an online model.  Look at the success of craigslist in the US and elsewhere.  Many say it is a newspaper killer.  While I disagree, it has become a lightening rod for drawing everyday classified online.

I think that the free classifieds offer with the Melbourne  Observer will work because of already strong distribution and a loyal customer base. The keys are free ads and that they are included within the existing successful product.

I am skeptical about the prospects for Trading Mart because of the considerable capital required to launch, that it is a stand alone product without any other traffic drivers and that they appear to be relying on newsagents to drive advertisement acquisition.

I am biased against print when it comes to classifieds.  After considerable research, I spent in excess of $750,000 on FindIt between 2005 and 2006.  FindIt was an online classified model to be launched in partnership with newsagents.  Despite attracting in excess of 20,000 advertisements and a hundred or so genuinely supportive newsagents, I pulled the plug because we did not have sufficient newsagent support to reach the critical mass necessary and because we had made a mistake in how we connected online classifieds with a bricks and mortar retail network.

While newsagencies are a natural hub for a classified offering to the less online-connected demographic, they will need to demonstrate genuine engagement for a stand alone classified offer to work – far more engagement than ever before and beyond just selling the newspapers.  If they want the traffic from Melbourne Observer and Trading Mart sales, they need to ensure their success on a variety of fronts.

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Newsagency opportunities

Getting your fashion fix daily, mobile

Check out appsNminded.com. Three 3 fashion women have launched an iPhone app that promotes on-line fashion shops like Terra Plana, Viv & Ingrid, GoGo Gear, Fuz, Stanton James, Tucker Paisley, and Josh Jakus.  Their app provides a mobile and interactive retailer / consumer connect that advertising on the printed page.

iPhone apps are launching daily into spaces previously service by print.  We need to be aware of this and configuring our newsagencies appropriately.

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Media disruption

Slow Cup Day

Retail was slow across Melbourne today as is usually the case for Melbourne Cup day.  Newsagencies in centres were open while newsagencies in high street situations, for the most part, were closed from lunchtime.  Australia Post government owned outlets including those in shopping centres, customer-focused retailers they are, closed all day.

Politicians need to look at the costs for days like today and realise that the award structure they have created costs small business dearly.

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Newsagency challenges

News International drops bulk newspaper sales

The Guardian reports that News International yesterday confirmed that it will stop selling bulk copies of its newspapers sold at a discount for mass distribution at airports and other locations.

This is a retreat from a model which saw The Times and The Sunday Times available to many for free.  It is an interesting move when considered in the context of the News Corporation push to drive a paid content model for its websites worldwide.

I will be interested to see if the move reaches our shores.  Copies of The Australian and capital city dailies are readily available at airports and often at major events. While these free copies are seen as part marketing of the product and part circulation boosters, they diminish the value of the paid product.

Now more than ever, content is what will sell newspapers (and magazines), not price.  Publishers need to nurture those who are prepared to pay for news and respect those involved in servicing the sale of newspapers at full cover price, like newsagents.

I’d like to see the distribution of free copies of usually paid for newspapers cease here in Australia.  Newspapers, newsagencies and other aspects of the distribution channel would be healthier as a result.

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Newsagency challenges

Promoting Prevention magazine

fhn_prevention_nov0209.JPGWe are promoting the new issue of Prevention magazine, out yesterday, next to our main newspaper stand.  This location worked well for the first two issues.  We also have Prevention in our women’s health section and women’s weeklies sections.  The second issue sold well in all our stores.

Prevention is the magazine launch of the year in my view.  Excellent merchandising support for newsagents, strong sales and good media support have made this a successful launch.

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magazines

Promoting 2010 calendars

fhn_cal_2010_3.JPGWe are prmoting a small selection of our large range of 2010 calendars at the front of the newsagency in addition to a more complete range available in our calendar department in-store.

This front of store display is designed to attract passers-by in the mall and announce that the range is now available.

We plan to leave the calendar promotion up in this traditional magazine display location for a week at least.

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Calendars

Promoting FHM

fhn_fhm_nov0209.JPGWe are promoting the 2010 calendar issue of FHM with a display next to where the stock is located in store. This approach of promoting a title where it is usually located is working well for us – most recently with Zoo in this same location.

Too often, our displays are off-location and while they may drive sales, they don;lt train customers as to where the titles can be regularly found.

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magazines