Newsagents have to prepare to handle the faulty barcode which has been printed on the cover of Woman’s Day which goes on-sale Monday. My newsagency software company yesterday published advice to newsagents on handling the change. I’d urge newsagents to ensure they have advice on handling the faulty barcode so that they are not impacted come Monday.
Here is the advice from Network Servcies:
Network Services advises that the barcode on Woman’s Day, on-sale 9 July, may not scan correctly.
To ensure your sales are recorded accurately, please produce and use the stickers printed from your POS system.
Here is the advice from Tower Systems:
We have received advice that due to a printing issue the last 2 digits or the addenda of the Woman’s Day barcode for the Monday the 9th issue will not scan correctly. This may cause issues with sales and return of the product. What we recommend you do is arrive the magazines as normal through invoice arrivals and manually print the barcodes from the stock screen and label the magazine. To do this do the following steps.
- From the main screen of Retailer click on ‘Stock’
- Click on ‘Stock Screen’
- Click the magnifying glass down the bottom and find the latest issue in the find stock screen (best to search by barcode and type in the full barcode)
- Click ‘Ok’
- From the Stock Screen click on the button labelled ‘barcodes’
- Type in the number you require and select the label type to be ‘Recall label’
- Click ‘Ok’
- Open barcode manager and print the labels
Make sure your staff are aware of the issue and that they are selling the magazine using the label and not the barcode printed on the actual magazine.
Newsagents need to prepare today or tomorrow to ensure accurate sales and return data. I’d welcome other software companies publishing their advice here.
The bar code is scanning fine so far this morning. Was it only on some stock?
MINE ARE FINE AS WELL
The problem is with the issue code so it depends on how your system is setup. the real issue will be when you scan your returns.
I don’t really understand the problem , if it is scanning to do a sale and the date and issue is correct , why would it be any different when doing returns ?
It all depends on how the title is setup. Many users will have it setup to sell the latest issue when scanning. When you go to return it will ask which issue you want to return – you will have to pick this manually and carefully. This is because you can’t scan the current issue as the current issue at returns time would be the issue yu are selling.
MyWD had the right barcode on it as well.
Maybe they did another print run and only
first run had a problem.
Please advise if I have done anything wrong but I followed the instructions and
mine were ok i.e. the barcode I printed to
put on the mag matched the barcode on
the actual mag this morning.
We printed our own labels and covered the one on the magazine with ours. I don’t profess to understand the problem but better safe than sorry. This precaution is probably less trouble than a fix when returning unsold copies.
Last weeks issue was fine……..today however……….