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Coles using petrol outlets for click & collect online shopping

Coles Supermarkets has expanded its online shopping pick up offer with the opening of click and collect locations at shell petrol outlets. The photo shows the collection lockers at a Shell location at Garden City in Queensland.

Magazines are among the products Coles customers can purchase and collect using this service. In fact, I’ve seem magazines pitched as basket builders by both supermarkets.

Newsagents who say online will not affect their business do not understand the fundamental shift taking place in how and when people buy.

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  1. Jenny

    Had a customer come in with her trolley of shopping she had just picked up from woolies. Told me she ordered on line as it’s easier than shopping with small children and all she needed to do was call at front counter to pick it up. She then visited Wendys for an icecream for small child then us for her magazines. I guess she likes to take her time to purchase good magazines, not just common ones that can be bought at the supermarket.

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  2. Paul

    Not really Jenny. I’m guessing your also net seeing the number of subscription magazine sales that are being delivered in your area and would have in all likelihood have been purchased through you in previous circumstances.

    I’ve got a Post Office as well as the Newsagency and the number of subscription mags that arrive through the post to just the Post Office Boxes that I see is an eye opener. Most people do it purely based on the costs as I’ve noticed its mainly, though not exclusively, the discounted subs ones that seem to move in volumes this way.

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  3. Jenny

    Paul I know I can’t compete with subscriptions, I wouldn’t have a clue on how many are delivered to my area. We used to deliver them for Network years ago but dropped it as it wasn’t worth my time driving around for a few magazines.
    We can only compete on range and service and being in a regional area our magazine sales are pretty healthy.
    Today we were asked to sell a new magazine – Central West Lifestyle- by the publisher who left us some stock.
    It’s a quarterley magazine, with a beautiful cover, showcasing areas to the west and north of Bathurst NSW.
    Placed with our local lifestyle magazine Highlife I’m hoping it will sell well for us.

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  4. Bretts

    I also was asked to stock this mag. But for Publishers not using the distributors I will have 30% com or not taking them on.
    And no its not in my shop haha

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