Telstra has announced a cut of 20% to the commission earned by newsagents for mobile phone recharge sales. This must be part of their plan to reverse their poor financial performance.
Telstra has extraordinary market power and they have just showed that in relation to newsagents. We will not do anything about the 20% cut because we would not want to lose their business. They know that. I wonder if they cut anyone else.
Our margin ought to have increased given the increase in our overheads – rent, labour and other costs.
I would like to know the commission paid on Telstra products sold in supermarkets. On October 17, 2005, I wrote here that I had proof (in the form of an invoice) that a national supermarket chain was earning 16% commission from Vodafone recharge sales while newsagents were on 5%. Maybe the same difference exists for Telstra.