A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Interesting newsagent survey results

XchangeIT surveyed newsagents recently on behind of the ALNA Think Tank. I’m grateful for the opportunity to be part of a recent Think Tank supplier meeting. The results are interesting.

The variety of suppliers in a store is concerning. In successful and transformed newsagencies I see, the typical supplier mix is 65+.

A massive pain point that is easily resolved is the elimination of paperwork from all suppliers – moving 100% digital for order forms, contracts and the like, using an e-sign platform. Saves time. Saves paper. Increases sales.

The 36.3 hours a week spent on processes suggests something is wrong. I have businesses under management spending far less.

I’d love the survey to drilled down into questions about magazine management as the out of date tech and expenses imposed on newsagents by this is a drain to local newsagency businesses. Fix that and you improve productivity in newsagencies and increase magazine sales.

That said, the survey is helpful, as is the follow-up survey. Suppliers should take note.

Newsagency management

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